Product Manager, Ranking - Homes (Remote)

About The Job

Hopper Homes is building the best place to book vacation rental homes at the best price. We are hiring a Product Manager to focus on improving search rank. Our goal is to enhance the visibility and discoverability of the best vacation rental homes in search results among our massive pool of listings, ensuring that our customers easily and quickly find the best options for their needs.

In this role, you will leverage your expertise in data analysis and search optimization to drive significant improvements in our ranking algorithm. Working closely with the product management, engineering, and supply teams, you will be responsible for conducting thorough analyses to identify new project areas and develop strategies to enhance our search performance.

The ideal candidate is passionate about leveraging data-driven insights to drive business impact, skilled in analyzing large datasets and search behavior patterns, capable of collaborating with & leading cross-functional teams, and executes with a strong bias towards action.

This position offers a unique opportunity to drive a substantial impact on defining and evolving our ranking system, as well as drive revenue for the entire business as a whole.

Note: Title and level is flexible based on the candidate’s relevant background, experience, and interview performance.

Responsibilities

• Develop and implement metrics and frameworks to measure and optimize our search ranking performance for vacation rental homes
• Drive the long term vision and roadmap
• Analyze user search behavior, industry data, and competitive benchmarks to gain insights and identify opportunities
• Work closely with cross-functional stakeholders, including other engineers, designers, etc., to align efforts
• Collaborate with the engineering team to implement algorithm improvements across the end-to-end ranking stack
• Conduct experiments and analyze the impact of ranking and product changes to continuously refine and drive business impact

Minimum Qualifications

• Lead and align a full cross functional team towards a common vision and extended roadmap
• The ability to work with minimal guidance, be proactive, handle ambiguity, and the challenge of quickly evolving goals
• Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required, both verbally and written
• Proven ability to communicate complex technical work to a non-technical audience
• Strong background in relational databases, SQL, and machine learning systems
• Strong analytical and creative problem-solving skills
• 2 to 4+ years of relevant work experience
• Enthusiasm and curiosity for conducting research and answering hard questions with data

Preferred Qualifications

• Experience with building and deploying machine learning models
• Experience using Amplitude, BigQuery
• Experience with ranking or recommendation systems

Benefits

• Unlimited PTO
• Small, dynamic teams = massive impact
• Access to a 401k (US) or Retirement Savings Plan (Canada)
• 100% employer paid medical, dental, vision, disability and life insurance plans
• WeWork All Access Pass OR Work-from-home stipend
• Open communication with management and company leadership
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Well-funded and proven startup with large ambitions, competitive salary and stock options

More About Hopper

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

• Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
• Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.
• The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
• Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership, Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

Come take off with us!