Product Owner/Business Consultant - Singleview

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

What you'll do

• Participate in pre-sales activities using personal presence and product knowledge. Help with RFP response; delivery and demonstrations
• You will report to the Senior Manager to contribute towards the solution delivery team and deliver feedback to the core product teams to ensure that future releases of the products meet the ongoing needs of the client/business
• Estimate the scope of consultant efforts and estimate the billable time required for completion. Also, review test plans to ensure coverage of system requirements
• International and domestic travel upto 10%
• Assume overall responsibility for defining a solution that matches client's needs and meets with clients to gather, analyze and document requirements and produce system requirements
• Be a contact for information and leadership for other business analysts, core product management teams, and shared development team
• Provide guidance in solving the business client and project team through implementation and testing of the system requirements

You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.

• Experience with the implementation of Intec solutions
• Bachelor's degree or diploma in Information Technology, Computer Science, Engineering, or Business (with a major in Computing) or equivalent experience
• Experience with Singleview
• 5 years of experience as a business/software consultant in telecommunications or other relevant industry
• Experience with client's industry (wireline, wireless, data services, cable systems, pre/post-paid business models) and with customer needs and the general impact of changes in a business environment and industry trends
• Experience with project management discipline to ensure primary responsibilities are completed within accepted standards and templates (e.g. Change Management, Issue Management)

Who will love this job

• A game changer – you dream big and push the limits of what's possible to improve for yourself and others
• A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
• A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
• A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions
• An trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect

Perks & Benefits

• And so much more!
• Paid Vacation, Volunteer, and Holiday Time Off
• Work from Home, in-office, or hybrid
• Healthcare: Dental, Medical, and Vision

View More Benefits

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. If not us, then who? Learn more

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$87,248.70-$139,598.55

This role is eligible for a bonus opportunity.

Location(s):

Canada RemoteUnited States Remote