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Patient Engagement And Retention Specialist | Vancouver
Company | LASIK MD |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-08-14 |
Posted at | 9 months ago |
See If You Are Our Next
- You benefit from group insurance, telemedicine & RRSP match.
- You hold a permanent full-time position Must be available to work 32-40hrs/week. (Monday to Saturday schedule, 7:30am- 7:30pm)
- You receive a quarterly bonus.
- You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
- You provide accurate information to patients regarding surgery, pricing, and scheduling.
- You present treatment options to prospective patients.
- You help meet patients' needs by consulting, reassuring and scheduling follow-ups, across different regions.
- You manage and address patient questions accurately, concisely and in a timely manner.
- You have a desire to succeed: being highly motivated, results driven and familiar with client follow-up techniques.
- You have a broad background in customer service and retention, in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, etc.
- You have experience as an account manager, or sales representative (an asset)
- You have excellent communication skills
- You are flexible to work various schedules.
- You are organized, self-disciplined, have excellent prioritization, time management, and problem-solving skills.
- You are comfortable travelling to other clinics for training (expenses covered by Vision Group) . (Required)
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