Outreach Coordinator – Transportation Jobs

Competition #23/179

Internal/External Posting

Closing date September 05, 2023

Outreach Coordinator – Transportation (Continuous Term – up to 2 years)

Engineering & Public Works Department

Victoria is a vibrant, diverse and sustainably focused city, renowned as a global tourist destination and a local community an enviable quality of life. Located on the southern tip of Vancouver Island and the capital of British Columbia, the City of Victoria is the economic and cultural hub for the region.

From a transportation perspective, Victoria is leading the way to deliver on its vision of clean, seamless mobility options for everyone. The Transportation Division of the Engineering and Public Works department is responsible for stewarding and transforming the right-of-way to meet the demands of our growing city; increasing access to mobility choices, opportunities, and services; and promoting equity, accessibility, and environmental health through our transportation investments.

The City of Victoria is recruiting for the position of Outreach Coordinator - Transportation to support the design, delivery and evaluation of mobility focused communications, outreach and engagement.

In addition to being a natural relationship builder, the ideal candidate has a solid understanding of urban mobility issues and demonstrated experience in writing communications materials, and planning and delivering community engagement processes. The successful candidate will join a team of transportation planners, engineers, project managers and technicians and bring both rigor and creativity to mobility focused communications, education and engagement efforts.

POSITION FUNCTION

Perform functions relating to community outreach, engagement and education in support of the development and implementation of the City of Victoria transportation strategy.

KEY DUTIES

Foster relationships with various community stakeholders and agency partners to build and cultivate partnerships to advance the city’s mode share priorities.

Develop and evaluate the City’s communication and engagement strategies and develop key strategic messaging.

Translate technical design elements and planning objectives into plain language to support public consultation and engagement processes associated with transportation priorities.

Undertake monitoring, provide progress reports and assess effectiveness and gaps in the program communications using data and analytics tools.

Develop and implement a variety of communications approaches and initiatives to support the program including developing, maintaining and updating social media and website content.

Prepare, coordinate and attend City-hosted and citizen-led public events.

Monitor, coordinate and respond to written and verbal communication with the public (email, telephone, Twitter etc)

Coordinate media coverage including assisting with preparation of media releases and supporting materials.

Liaise with the City’s Engagement Division to ensure transportation outreach activities are aligned corporately.

Perform related duties where qualified.

INDEPENDENCE

Work is generated by departmental work programs, community issues, work assigned by team manager, requests from Council or the public.

Work is reviewed through discussions with team manager and Divisional meetings.

New initiatives, large projects and policies are discussed with team manager with recommendations.

WORKING CONDITIONS

Physical Effort

Normal.

Mental Effort

Meet multiple deadlines. (frequent)

Short periods of intense concentration while preparing reports. (often)

Visual/Auditory Effort

Focus on a variety of source data and computer for short periods. (often)

Work Environment

Office.

May be required to work irregular hours. (premium item)

Key Skills And Abilities

Organize and prioritize work, with excellent time management and organizational skills and ability to adapt to changing priorities.

Work independently or as part of a team.

Understand and apply the techniques of communications planning and coordination, public consultation, project management and event management.

Communicate effectively verbally and in writing.

Familiarity with the principles, standards, and methods of transportation design and how transportation integrates within the larger context of local government priorities and core services.

Working level operation of current City word processing, spreadsheet and related specialty software.

Analyse and interpret technical information, data, policies, concepts and legislation.

Deal effectively with the public and outside agencies.

Establish and maintain strong and effective working relationships.

Represent the City to the public and outside agencies.

Qualifications

Formal Education, Training and Occupational Certification

University undergraduate degree in Planning, Marketing and Communications, Urban Planning, Public Administration, or related field preferred (4 years).

Experience

3 years of experience in urban transportation with relevant experience in community and stakeholder engagement and collaboration,

or an equivalent combination of education and experience.

OTHER

May be requested to substitute in a more senior position.

Experience in a local government or public institution setting is an asset

Work schedule Monday to Friday, (35 hour work week)

$48.98 per hour, Pay Grade 15

Job Code #4404

This is a CUPE Local 50 Position

To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs - only online submission will be considered. All applications must be submitted online by 430 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume.

At the City of Victoria, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.

If you require assistance, please email us at [email protected].