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Operations Leader (Open To Internal Dynalife And Apl Employees Only)

Company

DynaLIFE Medical Labs
Address Calgary, Alberta, Canada
Employment type TEMPORARY
Salary
Category Hospitals and Health Care
Expires 2023-07-08
Posted at 11 months ago
Job Description
  • Ensure quality control standards are consistently and accurately performed. Takes corrective action for any deficiencies as per established protocols.
  • Participate in cross functional team projects and meetings as assigned.
  • Provide supervision, oversight and direction of designated sites ensuring effective day-to-day operations
  • Provide technical guidance and support to employees.
  • Supervisory responsibilities including, but not limited to: recruitment, interviewing and selection of employees, coaching, mentoring and training employees, preparation and administration of performance appraisals, ensuring proper staffing levels are maintained, application and enforcement of established operating procedures and policies, conducting employee meetings, encouraging and motivating employees, establishing and maintaining a positive and respectful work environment, manage and verify time and attendance, maintain discipline and order in conjunction with the Department Manager, and teambuilding.
  • Develop and maintain cooperative and positive working relationships with all key stakeholders, providing the highest possible service to patients, physicians, and coworkers.
Required Skills
  • Resilient and able to deal effectively in a moderately stressful work environment while managing multiple competing priorities.
  • Outstanding customer service skills.
  • Effective problem solving, decision making and conflict resolution skills.
  • Effective time management skills.
  • Basic to Intermediate skills in the Microsoft Office Suite.
  • Excellent interpersonal communication skills, including verbal and written.
Required Experience
  • 3-5 years recent experience in Patient Service Centre’s or laboratory setting is required.
  • Previous supervisory experience is an asset.