Network Engineer, Sr. - Palmer, Antarctica (Austral Winter 2024)

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Job Purpose

The Network Engineer Senior provides IT services at the National Science Foundation's (NSF) scientific research base at Palmer Station, Antarctica. This position is responsible for the administration, maintenance, troubleshooting, and security of all network equipment. The Network Engineer Sr. also provides desktop and user support, and assists the Systems Administrator Sr. with network servers, operating systems, and backup systems.

Duties And Responsibilities

• Maintain and troubleshoot server, workstation, printer, and copier hardware.
• Maintain system documentation.
• Configure and manage Cisco routers, switches, firewalls, and wireless access points.
• Install, configure, maintain, and document network hardware and software.
• Perform security and patch management, and implementation of standard configurations.
• Monitor network performance and reliability to proactively identify potential problems. Isolate faults and diagnose system failures to resolve problems in a timely manner. Tools include Zenoss, WhatsUp, Cacti, Scrutinizer, and NetExpress.
• Facilitate video teleconferences for medical consultations and educational outreach.
• Serve as PC Tech and Help Desk, providing hands-on assistance to local users.
• Configure and manage Bluecoat PacketShaper.
• Assist Systems Administrator Sr. with administration of Microsoft Server, Active Directory, Exchange, Group Policy Objects and SCCM; VMware vCenter; Veeam Backup; Red Hat Linux; DNS and DHCP.
• Configure and manage Riverbed Steelhead WAN optimizer.
• Assist with life-cycle management evaluations and recommendations.
• Manage Cisco Unified Communications Manager and voice gateways.
• All other duties as assigned.
• Manage Windows and Macintosh workstations and applications.
• Manage network webcams.

Qualifications

• Administrative scripting skills preferred.
• Experience with network management applications and related protocols.
• Excellent verbal and written communication skills.
• Bachelor's degree in computer science or related field. Equivalent experience accepted in lieu of degree.
• Experience providing PC and Macintosh user support desired.
• Computer and peripheral troubleshooting and repair experience.
• Understanding of primary network topologies, LANs/WANs (Ethernet, variants), TCP/IP protocol and standards including SNMP and Syslog.
• Experience with Cisco IOS, routers, switches, firewalls, and wireless access points.
• Microsoft and VMware systems administration background a plus.
• Experience with search and rescue, mountaineering, small boat operations, firefighting, or emergency medical response desired but not required.
• Familiarity with VoIP infrastructure, implementation, and configuration.
• U.S. citizenship or permanent residence is required.
• Strong ability to troubleshoot complex multi-vendor network issues in LAN and WAN networks.
• The ideal candidate would have experience and expertise with many of the technologies and equipment listed above.

Competencies

• Ability to work both independently with little supervision, and in a team environment.
• Ability to get along well with others living and working in close quarters.
• Outstanding customer service and interaction skills.
• High level of initiative and dedication.

Physical Requirements

• Deployment will be required in this position. The individual in the position must successfully complete physical and dental examinations, as required by the NSF for deploying to Antarctica. Failure to meet these requirements may result in withdrawal of employment offer or other employment action.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Individual must be capable of operating a standard desktop computer; must be able to lift and carry up to 10 pounds.

Position Expectations

• Employment will require candidate obtaining a public trust clearance
• Position requires both a GHG initial employment background screening as well as a National Science Foundation coordinated Personnel Adjudication / Employment Background Investigation (EBI) screening.
• All expenses paid while deployed including meals, lodging, cold-weather gear, tools, and travel to/from Antarctica.
• This is a full-time, seasonal position located in Antarctica.
• Performance Period: March 2024 - October 2024

Equal Opportunity Employer/Veterans/Disabled

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