Manager, Process Architecture Jobs

We believe that everyone has the right to DEFINE themselves and their future.

That includes YOU.

How would you like to do it in a fun, high-performance culture that’s truly one of a kind – on a team that appreciates you for being you, helps our members retire with confidence and makes Canada better, all at the same time?

If that sounds like your thing – and you’re an exceptional Manager, Process Architecture – we’d like to hear from you.

We’re CAAT Pension Plan, and we’re growing. We innovate defined benefit (DB) pension plans. What are they? Unlike other pension plans, they specifically define the lifetime benefits our members will receive in retirement. This means that our members know exactly what they’re getting every month – for life! Because we provide that certainty, we help more Canadians retire with greater financial security and priceless peace of mind and take pressure off the social safety net at the very same time, which frees up those resources for other Canadians who really need them.

The role of the Manager, Process Architecture is to provide leadership and direction in implementation of Process Management discipline in CAAT, defining and advancing Process Architecture, and working closely with stakeholders across diverse business areas to develop the vision, framework, and standards for CAAT Enterprise Process Management.

We are looking for someone with the following attributes:

• 5+ Years of Process Architecture or process management experience
• Degree/diploma or equivalent experience in business administration, technology, audit / risk management, marketing, or finance
• 8+ Years of experience working with Business Process Management, Business Architecture, Enterprise Architecture, and Risk Management groups
• Experience in the development of Process Management frameworks, taxonomies, models, and hierarchies.
• Experience in deploying process inventory and establishing relationships with business capabilities, applications, and data assets using Enterprise Architecture tools

Once here you will:

• Design, own, and evolve the CAAT Process Management framework, taxonomy, hierarchy and relationships
• Participate in business projects and lead efforts focused on design of new and re-engineering of existing business processes
• High judgment, ability to influence, negotiation and leadership skills are essential to success in this role
• Be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities
• Develop vision, framework for documentation and management of CAAT processes; develop the process hierarchy and taxonomy that establishes how processes are defined, structured, and integrated
• Provide input to CAAT technology solutions that have impact on business processes
• Introduce leading practices for architecture of new and re-engineering/optimization of existing business processes
• Build internal and external relationships as required to help ensure process governance activities are aligned with CAAT vision and effectively guides technology and business solutions
• Inform, support, guide, and governe Business Process management across CAAT business units.
• Partner with Service Management, Data Management, and other IT teams on definition of ITSM and data management processes
• Develop catalogs and models which will enable Business stakeholders and IT partners to consistently document, sustain and mature inventory of their business processes
• Develop data driven insights into processes and supporting applications and information assets.
• Lead and manage Process Analyst(s) accountable for documenting and maintaining business process maps.
• Serve as trusted advisor to the Director of Enterprise Architecture and Business Leaders, on all aspects related to process architecture and management, including risks, issues, and mitigation plan options
• Establish relationships between processes and supporting applications, data assets, and associated business risks
• Ensure Process management policies, standards and models align with Enterprise Business Architecture and Process Architecture standards; maintain a network of peers and stakeholders to share and promote best practices and lessons learned
• Assess the current state of the CAAT process inventory, identify gaps and develop action plans to close those gaps; engage business teams to support content development; engage key business stakeholders to facilitate understanding of the process model and action plans
• Fuel development of centralized enterprise-wide business process model and promote enterprise-focused thinking and holistic cross-functional view of business processes

What does CAAT offer you and what should you know about us?

• Everyone is a leader at CAAT, so we invest in our people and enthusiastically support your career development goals, regardless of your role, with access to tuition aid and learning opportunities like our ground-breaking CAAT Academy
• Our vision is to provide an environment where employees can bring their whole, authentic selves to work. That’s what drives our high-performance, fun culture – one that’s truly one of a kind. In fact, we have been recognized as one of Canada's Most Admired Corporate Cultures for 2019, 2020, 2021, and 2022, as one of Greater Toronto's Top Employers for 2020, 2021, 2022 & 2023 and by Canadian HR Reporter as one of the Best Places to Work for 2021
• You can learn more at www.caatpension.ca
• We are conveniently located at the Eaton Centre in downtown Toronto, next to Queen Subway station, with ready access to multiple TTC routes, GO Transit, and the PATH
• We offer a flexible, hybrid work arrangement
• We provide (no big surprise here!) membership in CAAT’s defined benefit (DB) pension plan, a flexible and friendly work environment, a comprehensive health and dental benefits package, life insurance, and an array of wellness programs

DEFINITELY INTERESTED? Apply on LinkedIn or email your resume to [email protected] on or before May 1, 2023, with Manager, Process Architecture in the subject line.

We recruit and select the most qualified candidates and thank all applicants for their interest. Only those considered for an interview will be contacted.

CAAT Pension Plan is an equal opportunity employer that supports abilities and diversity of all kinds. If you require accommodation during the recruiting and selection process, please contact us at [email protected] or call Human Resources at 416-673-9000.