System Officer Jobs

Below are the Job Details:

Client NameOntario Public Service

Ministry of Solicitor General

Justice Technology Services

RoleSystems Officer

RFS NumberSOLGEN-JTS-06192023

Please include the RFS number in your RTRs

Start DateJul-04-2023

End DateSeptember 17, 2023

Ontario (OPS) Security ClearanceYes – Is required.The clearance application process will start after a job offer

Working ArrangementOn-Site Locations (in Various Regions): Central East, Central West, East, North East, North West, Toronto, West

•Please see attached for each work location

•Please include the candidate’s confirmed region that he/she can support and the work locations in the selected region in their RTR

Working HoursDaytime Weekdays (Monday to Friday)

•7.25 hours/day (36.25 hours/week)

Client Summary

Justice Technology Services (JTS) provides critical support to the justice sector—the largest sector within the OPS—supporting partners from the judiciary; municipal courts and private bar; regional and municipal government; corrections and emergency, policing and fire services. JTS also provides I+IT services in partnership with the Ministry of the Attorney General and the Ministry of the Solicitor General, including their respective Agencies, Boards and Commissions. JTS also manages 105+ business critical solutions/applications for 33,000 justice users distributed across 850 locations across the province of Ontario.

Project Background

The Ontario Court of Justice and The Ontario Superior Court of Justice are the largest courts in Canada. They are trial courts with broad jurisdiction in criminal, youth criminal justice and family law as well as provincial offences. The judges and justices of the peace of the Court work in nearly 200 different court locations across the length and breadth of the province. Some of these court locations are in modern, consolidated courthouses in large urban centres; others can be found in rudimentary facilities in town or legion halls and community centres scattered throughout smaller or remote communities. The introduction of new and emerging technologies have resulted in readjustments on how the business of courts is conducted, ongoing user support and training as needed for stakeholders (police services, defense). The administration of the courts in Ontario is heavily reliant on technology and is classified as mission critical, giving it the highest priority in responding to any outages or degradations. Every major trial requires IT resources for upfront planning, implementation and support. The impact to the court if the technology fails, or service is unable to be delivered due to technology issues, translates to the inability for court sessions to proceed

Responsibilities/Deliverables

An inventory validation exercise is a request of the Ministry of the Attorney General, in validating and labelling courtroom technology inventory across the Province of Ontario. Vendor resources are required to attend each courtroom working in conjunction with Justice Technology Services Division, Service Management Branch (SMB) – Regional Systems Officer’s to complete a 150-point technical checklist for courtrooms + labeling – gathering info on Justice Video Network and non-Justice Video Network technology..

Requirements

•Experience with asset management, inventory administration, ITSM (Service Management)

•Have a valid driver's license, vehicle and travel to the various sites in any given day

•The timeline will not start until contracts are signed and resources are onboarded

Submission Deadline

•Monday morning by 11:00am