Application Tester - 1545544 Jobs

Duties & Role:

• Visualizing content in how-to videos, creating training material and how-to guides, Creating of PowerPoint slides
• Troubleshooting skills and fixing of issues related to the Applications listed above
• Support to the VMWare ESX environment
• Meetings/Demonstrations: Attending on the Sprint meetings with the internal staff and the customers
• Reporting: Track test and development tasks, ITSM reports and liaise with the responsible Service Delivery Manager
• Assist the Service Delivery Managers/Service Area Owner to prepare presentations and demonstrations, related to the IKM Tools and Infrastructure Topics.
• Support and Improvement along Software Testing of the IKM Tools (NATO Information Portal, Enterprise Document Management System and Tasker Tracker +) and the Project Implementation Tracking Tool instances, which are all based on SharePoint technology, across the NATO networks
• Installation & rollout support of IKM Tools+ if required
• Act as the Document Controller to guarantee the completeness (i.e. checking that every document has been produced), quality (i.e. checking formatting and compliance with templates) and archival (i.e. checking that every document has been archived in the right place) of the documents produced by CPS.
• Maintenance of the existing documentations and adjustments, during the whole life cycle of the product.
• Support in improving the IKM Tools
• Documentation: Creation of technical and user guides and documentations and doing Quality assurance with the related staff
• Approved Service Interruptions: Assist the Change Coordinator during the Approved Service Interruption process on the IKM Tools+ related interruptions.
• Supporting High availability ADFS capabilities.

Skill, Knowledge & Experience:
Essential Skills:

• Ability to work effectively under pressure.
• Ability to work in a team and share knowledge
• Basic knowledge in maintaining Azure DevOps / Cloud applications.Strong written and verbal communication skills with the ability to document and communicate across the teams.

Preferable Skills:

• Basic Knowledge in SQL servers and Network technologies
• Microsoft SharePoint 2013, SharePoint 2016, SharePoint 2019 basic, or advanced Knowledge
• Basic knowledge on Virtual machines technologies.
• Basic Knowledge in ADFS Domain and SharePoint wise.

Other :
Required Security Clearance: NATO Secret