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System Support Officer Jobs

Senior National System Support Associate
By Delmar International Inc. At Mississauga, Ontario, Canada
Minimum 1-2 years of experience in the freight forwarding industry
Experience in CargoWise One system is considered an asset
Exceptional communication skills, verbal and written
Comprehensive Benefits package, including fitness reimbursement program(s)
College Diploma in the Logistics field is considered an asset
CIFFA designation is considered an asset
Contracts Support Officer Jobs
By IfATE (Institute for Apprenticeships and Technical Education) At Ontario, Canada
Assisting with T Level contract management tasks and projects as required, these include but are not limited to the following;
Maintaining the internal document management and storage system. Ensuring latest documents are stored correctly and version control is appropriately applied.
To support management of the Contract Management System by extracting key data reports and other tasks where necessary
Ensuring that all contractual documents are administered and managed using an e-signature solution
Your Main Duties And Responsibilities Will Be
Establish 'meeting schedules' regularly reviewing the meeting structures and looking at how to strengthen to maximise the use of time.
System Support Specialist Jobs
By TELUS At Montreal, Quebec, Canada
Ongoing monitoring of clients' logs to ensure any issues are communicated in a proactive manner.
Collaborate with the Abiliti Assistance team on any new org structure changes for existing clients
Prepare the quarterly Audits for Abiliti users for all SaaS and external Clients.
Track and ensure timely submission of clients' monthly billing and billing change requests.
Completion of Help Desk tickets in Abiliti System.
You understand very technical subjects, but can easily explain them in non-technical language.
System Support Analyst Jobs
By Miipe Quality Solutions At Toronto, Ontario, Canada
A minimum of 5 years experience in a system support analyst role managing large, complex, multi system solutions end to end
Applications will not be acknowledged in writing.
Preferred University degree (Bachelors) in Computer Science or a similar nature
• Set goals and objectives with appropriate KPI’s with your team
• Support and mentor team members
Hybrid opportunity (3 days from the office)
System Support Analyst Jobs
By Leading MNC At Ontario, Canada

Solid server support including MS Exchange

Virtualization exp: Hyper-V or VMWare ideally

System Officer Jobs
By The Ian Martin Group At Toronto, Ontario, Canada
•Experience with asset management, inventory administration, ITSM (Service Management)
Ontario (OPS) Security ClearanceYes – Is required.The clearance application process will start after a job offer
Below are the Job Details:
Please include the RFS number in your RTRs
Working ArrangementOn-Site Locations (in Various Regions): Central East, Central West, East, North East, North West, Toronto, West
•Please see attached for each work location
System Support Specialist Jobs
By Quartech At Victoria, British Columbia, Canada
Experience providing superior desktop support in person and remotely
Experience with Remote Desktop Services, site to site VPN, SSL VPN, remote access and network protocols
We offer competitive salaries, extended benefits, and our Employee and Family Assistance Program helps to support your well-being
Provides tier 1 / tier 2 support, remotely and in person, to Quartech employees and contractors
Post-secondary education in a technical field or equivalent technical college/institute diploma
Minimum 3 years related experience in a professional, enterprise IT environment
System Support Analyst Jobs
By Canadian Tire Corporation At Calgary, Alberta, Canada
SQL Server experience, Windows SQL Management Studio and ability to write SQL Server Queries & scripts (2+ years).
Develop the monitoring requirements to meet service level agreements specifications to be implemented as part of project delivery phase.
Minimum 5 years of experience in a technical support/development environment
Strong technical skills troubleshooting and correlating information
Web server experience – Microsoft IIS, IBM HTTP, Apache, certificate installation is an asset.
Experience in AIX, Linux or UNIX system administration preferred.
System Support Representative Jobs
By Lanier Healthcare Canada At New Brunswick, Canada
Seeks required approvals from management.
Work from home, remote work opportunity with occasional travel
Manage customer satisfaction with product performance, response time delays, service cost, etc.
Shares feedback with the team about issues with the workload, repetitive issues, and equipment requirements.
Superior customer service skills to develop a high level of relationship and satisfaction.
Develop a supervisory attitude and assist in managerial responsibility when called upon. Available for after-hours phone support when required.
System Support Analyst Jobs
By TekWissen ® At Richmond, British Columbia, Canada
ITIL Foundations Certification would be an asset to Incident Management Services in Manage the lifecycle of all incidents.
Major Job Duties and Responsibilities:
2 to 4 years of experience is required.
Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
Ability to work independently and manage one time.
Ability to identify, interpret and evaluate system and network requirements.
System Support Analyst Jobs
By TekWissen ® At Kitimat, British Columbia, Canada
Coordinate with necessary stakeholders to enact infrastructure changes, including network upgrades and the management of remote “Global Protect Client” VPN software
Responsible for monitoring network to ensure network availability to all system users. Education/Experience
Strong ability to work independently and manage one?s time. Strong ability to identify, interpret and evaluate system and network requirements.
Remote Support Experience through tools such as Windows Remote Assistance a plus
Manage account requests and configuration, working with remote teams supporting active directory.
Major Job Duties and Responsibilities:
Local System Support Jobs
By Region of Peel At Brampton, Ontario, Canada
Time management and organizational skills to prioritize workload, ensuring job responsibilities are completed in a prompt and accurate manner
Prioritizing workload to ensure job responsibilities are completed in a prompt and accurate manner
A minimum of two years’ experience in a related field
Thorough knowledge of Microsoft applications including Windows, Excel, Word and Access
Excellent interpersonal and communication skills to provide user support and liaise with appropriate contacts
Analytical and problem-solving skills to determine appropriate course of action and solutions to system related issues
System Support Technologist Jobs
By Toronto Parking Authority At Toronto, Ontario, Canada
Perform Tier 1 server and network device management.
Manage and maintain system access facilities to ensure/enforce strict security policies of business applications.
Assist in identification, evaluation, tailoring and implementation of vendor-supplied hardware/software packages to meet TPA business requirements.
2-5 years’ experience in information and technology support which may incorporate parking revenue control technology.
Proven experience in IT infrastructure and system technical support.
Experience with parking technology an asset.

Are you looking for an exciting opportunity to use your technical and customer service skills? We are looking for a System Support Officer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing training and guidance on our systems. If you have a passion for technology and customer service, this could be the perfect job for you!

Overview:

A System Support Officer is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software.

How To Become an System Support Officer:

To become a System Support Officer, you will need to have a high school diploma or equivalent. You may also need to have a degree in computer science, information technology, or a related field. Additionally, you should have experience with computer hardware and software, as well as customer service experience.

System Support Officer Skills:

• Knowledge of computer hardware and software
• Troubleshooting and problem-solving skills
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication skills
• Ability to work under pressure
• Knowledge of network systems

What is System Support Officer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles
• Knowledge of operating systems
• Knowledge of computer security systems
• Knowledge of troubleshooting techniques
• Knowledge of computer programming languages

What is System Support Officer Responsibilities?

• Respond to customer inquiries and provide technical assistance
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify problems and isolate their source
• Troubleshoot system and network problems and diagnose and solve hardware or software faults
• Provide technical support either in person or over the phone
• Set up new users’ accounts and profiles and deal with password issues
• Monitor system performance and troubleshoot any issues
• Research and identify solutions to software and hardware issues
• Document technical knowledge in the form of notes and manuals

What is System Support Officer Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role
• Experience with computer hardware and software
• Experience with network systems
• Experience with troubleshooting and problem-solving
• Experience with customer service principles

What is System Support Officer Qualifications?

• High school diploma or equivalent
• Degree in computer science, information technology, or a related field
• Certification in computer hardware and software
• Certification in network systems

System Support Officer Education:

• High school diploma or equivalent
• Degree in computer science, information technology, or a related field
• Certification in computer hardware and software
• Certification in network systems
What tools help System Support Officer work better?
• Remote access software: Remote access software allows System Support Officers to access a customer’s computer remotely, allowing them to diagnose and fix problems without having to be physically present.
• Diagnostic software: Diagnostic software can help System Support Officers identify and diagnose problems quickly and accurately.
• Network monitoring software: Network monitoring software can help System Support Officers monitor a customer’s network for any issues or irregularities.
• Help desk software: Help desk software can help System Support Officers manage customer inquiries and requests more efficiently.
Good tips to help System Support Officer do more effectively?
• Stay up to date with the latest technology: Technology is constantly changing, so it’s important for System Support Officers to stay up to date with the latest developments.
• Develop strong communication skills: System Support Officers need to be able to communicate effectively with customers, so it’s important to develop strong communication skills.
• Be organized: System Support Officers need to be organized in order to keep track of customer requests and inquiries.
• Be patient: System Support Officers need to be patient when dealing with customers and their technical issues.
Common System Support Officer interview questions?
• What experience do you have in customer service?
• What experience do you have in technical support?
• How familiar are you with computer hardware and software?
• How do you handle customer complaints?
• What troubleshooting techniques do you use?
• How do you handle difficult customer situations?