Manager, Management Liability & Financial Institutions

Department: Underwriting

Location: Toronto

Reports To: SVP, Ontario & Atlantic Region Leader

Company Overview:

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we’ll continue to invest in it to create a stronger global organization.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

• Employee & Family Assistance Programs
• External education & tuition reimbursement programs
• Competitive time off policy
• An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
• Market-leading pension plan
• A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
• Competitive health & dental benefits plan

The Opportunity:

The primary focus of this role is to provide leadership, support and development to management liability and financial institutions team within the Ontario & Atlantic Region. You will lead a team in underwriting, business development and profitable growth of an assigned portfolio within the region. Key products include D&O, FI E&O, EPL, fiduciary and fidelity. You will be responsible for ensuring the underwriting team contributes to the success of Liberty Mutual Canada’s Vision: to lead with purpose and to support the growth, innovation, and impact of Canadian business. Our vision will be achieved through focus on the following pillars: an inspiring culture; a customer centric-mentality; and a best-in-class operating model.

Duties and Responsibilities:

• Manage and support the growth and development of a team of underwriters located in the region. Champion the development of technical and business development skills and support a high degree of employee engagement through a culture of success, empowerment and accountability.
• Champion our key value proposition and ensure that we consistently offer top-level customer service to brokers and clients. Ensure these key standards are maintained across the organization and provide support to the Underwriting team in the region to expand our presence in the market.
• Provide input to the development of marketing plans, working with the Regional Leader and other key stakeholders to expand and improve information sharing across the entity and support the continuous development and expansion of key broker relationships within the marketplace.
• Responsible for the monthly financial reporting of the team’s underwriting results. Assist with additional financial reporting and planning, as necessary.
• Perform related duties as requested, including report preparation, presentations, special projects, and directing or conducting audits to ensure the success of the region.
• Stay informed on any key legislative or regulatory changes affecting regional products or industry segments.
• Work with Operations, Technology, Industry & National Solutions, Product & Risk Services, and Alternative Risk Solutions to identify and prioritize initiatives to drive best-in-class service, productivity and multi-line business opportunities.
• Review, evaluate and initiate recommendations regarding appropriate modifications to underwriting guidelines or strategy in conjunction with monitoring profitability of an assigned portfolio of business.
• Champion and model our Liberty Values and Guidelines for Inclusion to drive market leading culture and ensure positive employee engagement.
• Lead thought leadership initiatives that showcase Liberty’s expertise, solidify brand reputation and position Liberty as a valued partner in the eyes of customers
• Ensure that booking and coding is actively managed and cross-checked, as appropriate.
• Act as a key resource for management liability and financial institutions underwriters as a key point of contact for authority sign-off and technical training and development.
• Evaluate and manage resources to support profitable growth, and ensure the team meets or exceeds new business, renewal, retention, rate and profit targets. Identify strategic areas for growth within the Management Liability and Financial Institutions segment and support associated business planning and forecasting.

Skills & Qualifications:

• Experience underwriting some or all of the key product(s) listed in ‘The Opportunity’.
• Self-starter with superior time management and delegation skills.
• 7+ years underwriting experience (or equivalent) with proven leadership skills.
• Excellent communicator, active listener, critical thinker and problem solver.
• Bachelor’s degree/college diploma or equivalent technical expertise
• Strong analytical and negotiation skills.
• Ability to build relationships and exercise influence while working cross-functionally.
• Proven track record of building strong broker and client relationships; providing market leading service, fostering an engaging work environment, and championing operational and technology initiatives aimed at enhancing underwriting productivity.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.