Manager, Enterprise Business Transformation (Hybrid, Vancouver)

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Enterprise Business Transformation (EBT) team is lululemon's transformation and tactical support office that exists to make sure lululemon’s strategy comes to life. We are a diverse team of internal advisors, designers, and momentum-drivers who work across all lululemon’s functions and geographies. We focus on developing trusted partnerships and a deep understanding of lululemon’s operations to identify and prioritize opportunities to support operating model and process transformation, enterprise investment planning, and cross-functional program delivery – all in service of bringing lululemon’s strategy to life.
Our work makes a huge, scalable impact – both for the performance of our business and for our fellow employees’ lives. The most important factor in our ability to make that impact is finding talented, versatile, and motivated people like you who are eager to learn and grow and contribute to making real and lasting change for lululemon and its community.
a Day In The Life
The Manager, EBT will partner with leaders across the business to deliver lululemon’s growth and transformation agenda. You will do this by shaping enablement strategies and approaches to support operating model and business transformation, supporting the development of change experience strategies and the delivery of communications and engagement approaches, and guiding program management and governance for enterprise-wide programs.
Each day will look different in your project-based role, including activities like: clarifying strategic questions, developing creative enablement solutions, facilitating workshops, and guiding enterprise program planning processes.
This role is a rare career opportunity, with access to exciting projects typically delivered by external consulting firms, but with the benefit of relationships, visibility, time, and flexibility to see the transformation through and make sure the change sticks. Join our seasoned, fast paced, and growing team to build your business transformation skills while having some fun along the way!
Mandate

• Facilitate stakeholder experiences across multiple teams to generate commitment and support behavioural & mindset shifts.
• Support and advise on transformation enablement and change experience efforts for business and operating model transformation programs.
• Support the design/delivery of key deliverables for senior audiences, including design, planning, and strategy deliverables.
• Support orchestration of enablement efforts across multiple transformation programs including cross-program prioritization, dependency mapping, and planning.
• Engage and collaborate with key functional groups to implement transformation enablement programs; build a network of trusted relationships at many levels of the organization.
• Drive program management efforts for enterprise-wide transformations, including governance and reporting.
• Support scheduling and facilitation of working sessions with business partners and the work-back activities and reviews required to prepare for working sessions.
• Collaborate with partners to develop communications, engagement and learning activities to support adoption and buy-in to transformation-driven changes.
• Develop, refine, and maintain program management standards, tools, reporting, and methodology.

Inputs

• Guidance/coaching from EBT leaders on business transformation methodology and approaches.
• Functional vision & strategy and subject matter expertise from cross-functional partners.

Outputs

• Transformation enablement approach and roadmap.
• Enterprise transformation enablement deliverables.
• Program and milestone-related reporting and tracking.
• Coordinated approach to transformation enablement approach design.

Qualifications

• Excellent communication skills – interpersonal, written, and verbal.
• Ability to work cross-functionally with different departments and at different levels within an organization.
• Bachelor’s degree in business, communications, operations or related discipline.
• Demonstrated willingness to learn on the job and a 'growth mindset.'
• 5+ years of experience in management consulting and/or in delivering large-scale business transformation programs.
• Demonstrates discretion and ability to maintain confidentiality.
• Experience driving program management for large projects / initiatives.
• Ability to influence and partner with others – a strong team player.
• Works well in a fast-paced, project-based, collaborative environment.
• Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment.
• Strong analytical, problem solving, and root cause identification skills.
• Experience delivering change and/or working within a growth org context is helpful.

Must Haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Communicate with honesty and kindness and create the space for others to do the same.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
• Foster connection by putting people first and building trusting relationships.