Manager, Caregiver Wellness & Seniors Supports (2023-317-Cc)

Employment Type

Full Time, Non-Bargaining Unit

Work Hours

Work Setting:

35 hours/week

Hybrid

Application Deadline

July 14th, 2023 by 11.59pm

Position Overview – Manager, Caregiver Wellness and Seniors Supports; Community Care

This position is responsible to the Director, Mental Health, Addictions, and Developmental Services. As a member of the Leadership Team, the incumbent is responsible for leading and managing the delivery of a number of programs under the Mental Health, Addictions, and Developmental Services (MHADS) portfolio. Oversight includes the Caregiver Support and Wellness program, Social Work, and Full Circle programs, and all related staff. The Manager is further responsible for providing support to the Living Well at Home project. Operations include relational development and coordination with external partner agencies, ongoing quality improvement, human resource development, and the overall performance of programs. The Manager will assist the Director in any legislative compliance policies/acts related to their assigned program areas. The Manager is also responsible for program area budgeting, compliance with organizational policies, and appropriate representation to the community, clients, funders, and other community service providers.

What You Will Do

Program Oversight

• Perform needs assessment to identify service needs and gaps and ensure existing and new program development ideas will meet these needs.
• Prepare statistical and funder reports and submissions.
• Ensure that program and funder targets are met.
• Assist in the preparation and monitoring of the programs’ financial information and program area budgets.
• Carry out the management responsibilities for operating the program areas, including planning and evaluation to ensure the strategic unit directions and objectives are achieved.

Community Relations and Partnerships:

• Support development and growth of Caregiver portfolio.
• Maintain and develop contacts with other Mental Health/Addictions, seniors, and caregiver-focused groups and community agencies and attend external meetings.
• Support organizational initiatives associated with the work of the Ontario Health Teams (OHT) .
• Maintain, develop and cultivate strong working relationships with community partner agencies and related groups.

People Management:

• Ensure the effective utilization of volunteers/students and provide support and training.
• Provide clinical supervision and crises incident debriefing.
• Provide direct supervision of Caregiver Support and Wellness program, Social Work, Full Circle programs, Living Well at Home project, and related program staff.
• Ensure the recruitment/hiring of qualified staff under the policies of the Collective Agreement.

General:

• Ensure that programs are responsive, and culturally and linguistically safe and meet the individual, caregivers, and community needs.
• Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).
• Uphold and consistently incorporate into practice anti-oppression, anti-racism, health equity, harm reduction, and trauma-informed principles.
• Represent the Unit and/or MHADS portfolio on internal committees.

What You Bring to the Team

• Registration and in good standing with the College of Social Workers and Social Service Workers or another relevant regulatory body (i.e. CPRO)
• Minimum 5 years management/progressive leadership experience preferably in the Community sector and unionized environment.
• M.S.W. or Post-Graduate degree in a related area and/or combination of relevant education and experience

What Will Set You Apart

• Experience working with and supporting diverse and marginalized communities.
• Comprehensive understanding and knowledge of the community sector, mental health, addictions, geriatrics, caregiver needs and concerns, and related issues.
• Demonstrated knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.
• Strong computer proficiency and familiarity with client data management systems.
• A commitment to working from anti-oppression, anti-racism, and equity principles and approaching the work through trauma-informed, harm reduction, mental health recovery lens.
• Ability to work independently with minimal direction.
• Outstanding communication (written and verbal) and interpersonal skills.
• Strong organizational, leadership, and relationship building skills.
• Personal knowledge and lived/living experience of issues that affect communities and populations served by WoodGreen is a strong asset
• Proficiency in second language, written and oral, is a strong asset.
• Knowledge in program development, evaluation, and financial management.
• Proven ability to work within a multi-disciplinary environment.
• Demonstrated experience building strong relationships with external and internal partners.
• Comprehensive knowledge of counselling approaches and modalities.
• Experience in providing clinical supervision to social workers and/or other mental health professionals and trainees.
• Ability to exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.

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