Manager – People & Culture Jobs

Anatolia is a leading industry player in the field of ceramic, tile and natural stone products, which was founded in Canada, 1995. Anatolia is leading brand and supplier to some of the largest distributors and national big box chains throughout the United States and Canada. Headquartered in Woodbridge, Vaughan; Anatolia continues to grow globally with a corporate perspective based on passion, dedication and excellence.

SUMMARY:

The Manager – People & Culture is responsible for the accurate and expedient oversight of day-to-day P&C operations including Employee Relations, Recruiting, Onboarding/Offboarding, HRIS/Timekeeping System, Compensation & Benefits, Training & Development, Procurement and general office upkeep with the internal customer experience top of mind. This position is responsible for the delivery of a variety of HR programs and procedures that will ensure not only the company’s legislative compliance obligations are met but the Team Member experience is best in class.

RESPONSIBILITIES & ACCOUNTABILITIES:

Strategy & Execution

In conjunction with the Director – People & Culture, develops the P&C business strategy to support organizational and P&C initiatives through analysis of key metrics, knowledge of labour market and P&C trends, and liaising with other P&C functional areas and organization leaders to create a strategy that is both data and business informed to facilitate the prioritization of employee-focused initiatives.

• Participate and provide support and guidance to the H&S strategy and programs, including the JHSC and WSPS Safety Group Program.
• Consults and guides department leaders on P&C issues (e.g. terminations, return to work accommodations, conflict resolution, harassment, etc.)
• Develop and work on a variety of projects that will further enhance HR strategies as required.
• Creates standard operating procedures (SOPs) and work instructions, ensuring team members are trained and held accountable to adhering to established work processes.
• Develops, assesses, and monitors P&C practices to ensure effectiveness, efficiency and compliance with applicable legislation and internal policies to ensure best practices and compliance are established and maintained in order to ensure a safe, fun, fair and equitable workplace.
• Perform other duties as assigned
• Evaluate existing P&C policies, programs and procedures and regularly recommend and implement improvements.
• Lead the end-to-end performance management process and programs, providing coaching and guidance to managers, leading talent reviews and running performance management calibration sessions.
• Drive desired business outcomes based on factual data by developing and maintaining KPIs as well as analyzing and publishing P&C scorecards to provide data-driven recommendations for improvements to P&C programs.
• Provide guidance and oversight to company/team member functions.
• Champion the communication strategy for enhancing the efficacy and quality of internal communications for timely and meaningful sharing of information with staff.
• Establishes and manages a budget for various P&C initiatives ensuring the responsible use of resources and the effective utilization of technology to support P&C efforts.

Relationship & People Management

• Demonstrates an aptitude and passion for effectively leading teams, actively leading by example each day to motivate, inspire and mentor staff to realize goals.
• Manage a team that supports the functional areas of People & Culture (human resources, recruitment, and housekeeping.)
• Conducts training regularly and coaches consistently to ensure employees are taught and can apply essential skills and knowledge to the performance of their daily activities with consistency and effectiveness.
• Managing internal client relationships while collaborating with key partners other functions/departments, both within and without People & Culture.
• Promotes a climate of positive employee relations by maintaining open communications with the recruitment team and with other departments who rely on the services and support of these teams.
• Participates in regular meetings as required, participates in various interdepartmental meetings to resolve issues and improve efficiencies as required.
• Carries out a variety of performance management activities, including coaching for peak performance throughout the year and completing appraisals as required.
• Working with the Director to ensure effective management of vendor relationships.

This position also includes:

• Demonstrated experience and ability working with extremely complex information as related to analysis, problem solving, and develop effective solutions.
• Understanding that work efforts will have an immediate effect on the employer brand or public reputation, as such behaviour and communications shall be professional and accurate at all times.
• Demonstrated ability to provide direction regarding very complex work that has general objectives and provides guidance and consultation to senior management.
• Demonstrated ability to provide a moderate amount of creative or innovation in carrying out duties. Creative problem solving is encouraged and is integral to the position.
• Capability working with external and internal customers, discovering and comprehending their needs and providing efficient and effective support.
• Demonstrated ability to receive nominal direction regarding work responsibilities, discretion and judgement must be exercised in translating broad organizational goals into specific objectives.
• Demonstrated ability to work collaboratively and collectively across the organization, customers, suppliers, or others outside the organization.

IDEAL QUALIFICATIONS:

• Must have a high sense of urgency and the ability to work in a fast-paced environment with a passion for recruitment and recruiting exceptional global talent.
• At least 10 years of progressive HR experience and at least 2 years of direct people management skills.
• CHRL or CHRP designation an asset.
• Must have a demonstrated sense of urgency and ability to prioritize tasks and search efforts accordingly.
• Strong leadership, management and people skills to develop and grow team members and to achieve results through others.
• Must be flexible, proactive, well-organized, high energy, thrives under pressure and has the ability to produce high quality work for highly engaged businesses in a timely manner; champions the “can-do” attitude, taking on a variety of tasks or challenges.
• Demonstrated ability and comfort level in public speaking to large crowds.
• Must have strong communication, partnership, teamwork and influencing skills.
• High degree of diplomacy and tact; experience working with interview teams and managing up and across the organization.
• Proficiency with HR information systems, particularly Ceridian DayForce, and with the Microsoft Office Suite.
• Ability to provide non-standard support to off-shifts and secondary locations as required.
• Ability to drive strategy, work with data and analytics and have a demonstrated capability to develop and execute effective and creative employee-focused programs.
• Demonstrated ability to manage conflict, build relationships and gain trust within all levels of the organization.
• Solid business acumen, systems thinking and critical problem-solving skills required.
• Demonstrated comfort level with senior level decision makers.
• Bachelor’s degree in HR or related field required.
• Strong communication skills (verbal and written) and effective influencing skills

WORKING CONDITIONS:

• Most work is performed in a standard office environment with limited exposure to adverse conditions or health and safety risks.
• Occasional overtime with extensive work at a computer monitor, with some after-hours support required.
• Occasional visits to the warehouse facility environment is required, which requires PPE to be worn and minimal exposure to occupational hazards.
• Position requires low level of sustained visual attention, moderate manual dexterity on a regular basis with sitting at length.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Anatolia is committed to providing accommodations for people with disabilities in all parts of the hiring process. Anatolia will work with applicants to meet accommodation needs that are made known in advance. Interested applicants should submit their updated resume and application form on or before the posting deadline closes. We thank all applicants for their interest however only those meeting the minimum qualifications will be interviewed.