Location Lead Event Production Manager

Who We Are

At

We offer lots of room for growth! We support each other and value the importance of collaboration and intellectual curiosity across all our teams. You'll have daily opportunities to develop your individual skills, become an expert in the dynamic event production and corporate video industry, and be part of an innovative organization.

We offer a competitive package and a balanced work-life culture. We love what we do and hope you do too - come join us!

What You'll Do

The Location Lead Event Production Manager will lead the onsite production team for an established global technology company. This key role is responsible for:

• Overseeing the day-to-day operations, coordination, and execution of all onsite and hybrid events;
• Maintaining and troubleshooting all aspects of the client studio and event facilities;
• Managing the VideoLink staff within the assigned region; and
• Providing direct event coordination support for assigned events as needed.
• Partnering with the internal events, client, and event management teams to collaborate on event support needs;

Day-to-day Responsibilities

Team Management

• Partner with appropriate AVI-SPL or AVI-SPL VideoLink colleagues for the hiring, onboarding (and offboarding when appropriate), and orientation of all new personnel.
• Oversee the onsite team responsible for providing high-quality and customized live event experiences through professional quality video, audio, lighting, and presentation to allow the client and external partners to connect and communicate their message in a distinct and technologically innovative way to colleagues and customers alike.
• Implement training program to develop personnel and ensure they have the skillset and knowledge to effectively perform their roles and provide recommendations and opportunities for advancing capabilities.
• Ensure maximum utilization of internal employees and resources.
• Serve as the first-tier escalation point of contact for all location service needs with the client team.
• Ensure minimum staffing levels are always met and oversee the development of contingency and backfill plans including freelancer pool development and training in local market to ensure no interruption to service.
• Assess current processes and personal performance and hold review with personnel inclusive of corrective measures as necessary.

Production Management

• Oversee monthly budget for all event production ad hoc costs and communicate with client stakeholders on operational costs.
• Manage and maintain the production schedule for assigned location including staff and resource allocations.
• Collaborate with events team on technical broadcast approach and design of productions for assigned location.
• Perform post-mortems of events to analyze what went right, what went wrong, and make recommendations for future improvements.
• Conduct weekly production meetings to assess project progress and identify issues, provide guidance, and ensure coverage of all upcoming events.

Production Coordination

• Meet with requestors to plan and review event needs and provide recommendations on production enhancements to execute on event vision.
• Manage all aspects of day of event support including the coordination of all event resources.
• Serve as requestor’s main point of contact from initial exploratory call through live day.
• Facilitate equipment rental and other supplemental production requirements.
• Assist with presenter preparation including direction, facilitating rehearsal and other pre-event needs.
• Ensure fully quality check and optimization of facility, event assets, and experience prior to production.
• Fill in necessary production crew positions as needed.
• Organize event metrics and feedback and provide recommendations on areas for improvement.
• Oversee postproduction needs including basic editing and delivery of recordings.
• Coordinate the technical production needs for all events and ensure requirements are in full compliance with established policies and procedures.

What We're Looking For

Must-have skills & job qualifications

• 5+ years of experience in live event production, event coordination, broadcast, audio/visual, and video production, or other similar field.
• Strong technical knowledge of traditional event production, broadcast, and digital equipment.
• Strong work ethic, self-direction, self-motivation, patience, persistence, and perspective.
• Consistent proactive preparation and timely responses to multiple channels of communication.
• Ability to communicate challenging aspects to clients while maintaining a high level of confidence and leadership.
• Coordinating logistics with multiple entities or vendors
• Database and scheduling management
• Excellent collaboration and customer relationship skills with the understanding of the importance of white glove service.
• Ability to collect and analyze metrics, extract trending data, and provide continuous improvement recommendations.
• Leading, mentoring, and developing teams
• 3+ years of experience in:
• Onsite, virtual, and hybrid live events
• Ability to maintain composure and a positive attitude during high pressure situations.
• Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere, as well as having the capability to work well individually, is essential.

Nice-to-have skills

• College degree in video production, broadcasting, communications, or similar field.
• Knowledgeable in the operations and technical execution of video production, audio-visual technology, and event space facilities.
• Experience in various production roles including but not limited to technical directing, audio mixing, camera operation, and editing.

Other Requirements

• Valid driver’s license and safe driving record.
• Travel is required based on requirements and location of productions and service needs including meetings at client offices and AVI-SPL VideoLink offices.

WHY YOU'LL LIKE WORKING HERE

• Enjoyable company culture.
• Training and professional development opportunities
• Medical benefits, including vision and dental.
• PTO days (vacation, sick days, and personal days) and paid holidays.

If your interest and skills match the needs of the position, please apply online. Compensation commensurate with experience. Please state salary expectations in cover letter.

VideoLink affirms in policy and in practice that all employment decisions will be based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation or any other factor protected by law.

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