Local Manager -Santa Photos Canada (Equest)

Position: Local Manager

Location(s): 1 Location

Department: Retail Field Operations

Reports to: Area/District Manager

Position Runs from October - December 2022

Hourly Rate: $21.65

Join Cherry Hill Programs in creating a magic experience for all families and children visiting Santa to capture holiday photos that they can celebrate forever! Be a part of the team that has delivered holiday magic to millions across North America for over 60 years.

A Local Manager (LM) for Cherry Hill Programs (CHP) is a seasonal team leader responsible for one location, with the knowledge and ability to fulfill all roles on the Santa Photo Set, and is supported by an Area and/or District Manager (AM/DM).

We think you would be great for this role if you have:

• Flexibility to cover off-peak hours and/or last-minute scheduling discrepancies
• Be able to work a full 40 hours a week while we are operational
• Availability to work during peak retail hours such as evenings, weekends, and holidays
• Excellent customer service and communication skills
• Team-building skills and an ability to motivate others
• A positive, professional attitude and a friendly, welcoming nature
• Previous retail management, assistant management and/or photography experience

Requirements

• Mandatory attendance at preseason training with AM/DM
• Ability to stand for long periods
• Adherence to company policies, including dress code, as outlined in the CHP Seasonal Employee Handbook
• Minimum age 18
• Daily access to computer/internet
• Ability to lift and/or move 10-25 pounds
• Ability to read and speak English

Essential Duties And Responsibilities

• Interview and hire qualified sales associates, characters and photographers and complete onboarding process for each
• Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
• Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
• Other duties required/assigned as detailed in Employment Agreement
• Effectively complete mandatory staff training prior to opening day
• Prepare for opening day by completing hiring, inventories, equipment setup/testing, staff scheduling and training, including proper opening/closing and daily bank deposit procedures
• Maintain a working knowledge of CHP Policies and Procedures
• Ensure assigned location adheres to CHP policies and procedures with emphasis on safety for customers/staff and timely/same day filing of Workers Comp/Incident Reports Oversee inventory/supplies and troubleshoot equipment at each location
• Daily/weekly maintenance on talentReef, payroll system, etc. throughout season
• Professional attire and good hygiene are required
• Respond to all CHP and/or business-related emails and calls w/in 24 hours
• Ensure weekly staff hours are within budget at each location and accurately reported on payroll
• (UKG), including staff changes throughout season
• Ability to manage, motivate and lead a team
• Timely and accurate transmittal of required daily/weekly reports

Education/Experience

• High School Diploma Required
• Retail and/or supervisory experience is a must

Preferred Abilities

• Time management, prioritization and effective problem solving
• Read, analyze, and interpret general business forms
• Operating camera, POS, and other equipment
• Teamwork with ability to build, manage, motive, and lead your team
• Effectively present information and respond to questions from MD/Staff and Customers
• Strong customer service and communication skills

This description reflects management's assessment of this position and does not prescribe or restrict the tasks that may be assigned.

About Cherry Hill Programs

Cherry Hill Programs is the industry leader in experiential photography, operating seasonal holiday experiences in hundreds of venues across the U.S., Canada, and Puerto Rico and year-round souvenir experiences in some of the most popular tourist destinations and landmarks across North America. For more information, visit www.cherryhillprograms.com

Cherry Hill Programs, Inc. is an Equal Opportunity Employer. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture which supports and encourages creativity, fairness, and inclusion.

Value