It Specialist Jobs

As a leading operator and global integrator of mobility, Transdev gives passengers the freedom to move whenever and however they choose. We are proud to provide 11 million passengers trips every day, in 19countries, with efficient, easy to use and environmentally friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with public authorities and businesses, and in the relentless pursuit of the safest, best quality and most innovative mobility solutions. Passionate, committed, efficient and partners, our 83,000 employees live in a world where mobility allows us to go further.

Roles and Responsibilities

Reporting to the Chief Digital Officer, you will be a key player in achieving Transdev’s business objectives. Your responsibilities will include:

• Provide software, hardware and operational support;
• Work on several files simultaneously;
• Provide telephone and on-site support for employees;
• Maintain up-to-date incident documentation in ticketing software;
• Use remote control tools for problem resolution;
• Provide various forms of computer-related technical assistance;
• Escalate incidents and follow up with employees;
• Document software processes.
• Deploy software manually or automatically;
• Diagnose, repair and install hardware for desktops, laptops, smartphones, tablets, printers, etc;
• Maintain hardware and software inventory;

Qualifications and Requirements

• Excellent oral and written communication skills in English (Knowledge of French is considered an asset);
• Willing to travel to multiple sites in BC and Alberta to support our various teams as needed.
• More than 5 years of experience in similar role;
• College or university degree in Computer Science (or any related field of study);
• Sound understanding of wide-range software and hardware;
• Proven analytical, problem-solving and decision-making abilities ;
• Strong autonomy, team spirit and engagement;
• Capacity to build relationships with internal and external stakeholders and instill trust in our teams;

Why work with us?

• We provide an essential service – this role will remain necessary throughout the pandemic.
• Rewarding career with a growing company;
• Great company culture;
• Group insurance;
• Individual training and career development;
• Hybrid role;
• Opportunity for advancement and increased job scope depending on interests;

Additional Information

• Competitive salary;
• Permanent, full-time position

Transdev Canada is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.