It Manager (Network Security)

The Opportunity:

Our client is currently seeking a highly motivated self-starter to lead the operation and development of their information technology department. The successful candidate will report to the Senior Director of Technology, who leads the IT/OT (Operational Technology) Department.

The responsibilities of the IT Manager are to shape and manage a high-performing team and a robust IT system to serve our clients 24x7 mining production environment. We are looking for a team player capable of executing a strategic vision for modernizing our clients IT operations. Fully capable of providing hands-on experience & assistance with help desk support, managing data centers, establishing & implementing security policies, and managing IT/OT applications.

The role requires a regular presence in Tumbler Ridge, BC, and occasionally visits data centers on the mine sites.

What You’ll Be Doing:

• Using a hands-on approach, manage and improve multiple data centers and application systems.
• Lead the team of help desk technicians and provide and improve the quality of services.
• Develop and implement policies related to network security, disaster recovery, and IT infrastructure.
• Overseeing and determining time frames for major IT projects, including system updates, upgrades, migrations, and outages.
• Manage data centers, VMWare, Applications running on SQL database, MS Windows operating environments, including Active Directory, integration with Azure, and cloud services – this includes supporting the suite of Office365 applications such as MS Exchange, Teams, and SharePoint.
• Establish, measure, and define IT goals and maintain an IT roadmap.
• Daily audit of logs and system health related to all data center systems, backups, switches, routers, wireless systems, firewalls, and other security and access logs. Create and provide summary reports to the Director on established frequency.
• Analyze resource utilization and develop strategies to optimize performance.
• Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company.

What You’ll Need to Be Successful:

• Experience in Implementing security policy and access control in the organization.
• Project Management certification is an asset (PMP)
• Advanced networking experience with CISCO Switches/Routers, Gateways, and Firewalls.
• Advanced knowledge and experience supporting various operating systems and technologies (MS Exchange, Active Directory, Azure AD, SharePoint, SQL Database).
• Experience managing enterprise backup and recovery procedures and system performance monitoring. Disaster recovery and business continuity planning.
• Experience managing on-premises servers, storage area networks (SAN), and network attached storage (NAS) devices.
• Experience with software applications/tools like Crowdstrike, Ironscale, Proof point, CISCO ISE. to protect company information and resources.
• Familiarity with our software platforms, including Microsoft 365 (e.g., Power BI), SharePoint, and Azure Cloud
• Experienced in managing data centers across on multiple sites.
• Outstanding communication, interpersonal, and leadership skills
• Bachelor (4-year) degree with a technical major, such as engineering or computer science.
• Experience in ERP (Dynamics 365), workflows, and processes is an asset.
• Experience with network administration (Cisco certification a plus)
• Experience managing a mid-size IT Department in a 24x7 environment.