Intermediate Desktop Admin Jobs

Your New Company

Onsite-Calgary

Our client, in Canada is looking to hire Intermediate Desktop Admin a contract.

Your new role

• Maintain technical expertise and knowledge regarding upgrades and new hardware and software brought into the company
• Test & terminate network cables Setup & support of computer and A/V equipment meeting room support and support of technologies used by attendees
• Assist with network issues and performance issues
• Assist with switch and router installs and replacements
• Creation & verification of Knowledge Base (KB) articles Analyze, document, and escalate critical issues to appropriate support groups Image laptops and desktops
• Assist with server installs, repairs and maintenance as required
• Resolve walk up requests for assistance including business hour Support at walkup windows across North America Ability to mobilize a force of 5-20 people to provide an IT presence in various areas across North America
• Assist with mobility incident/requests as required Deployment of mobility devices spare/loaner as required
• Maintain technical knowledge on our company’s applications and services

What you'll need to succeed

- Experience in performing preventative maintenance and install upgrades and options Ownership of incidents/requests from start until resolution

- Experience in resolving technical support issues that cannot be resolved via telephone by Service Desk, in person or using remote tools Diagnose and repair hardware problems, set up, configure and test equipment.

- All aspects of IMAC (Install, Move, Add, Change) including onboards/offboards

What you'll get in return

The client is offering a new an exciting opportunity to work on challenging projects with a competitive rate for contractors Interested? If you are interested in this role, please share a copy of your most updated CV in word document