Inside Sales Coordinator Jobs

About Draganfly:

Draganfly Inc. (the “Company”) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of multi-rotor helicopters for public safety, agriculture, aerial imaging, & more. As a leader who helped shape the industry, Draganfly’s focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and services.

About the Role:

Draganfly Innovations is looking for a detail oriented Inside Sales Coordinator who will hand all inbound leads for the company. The Inside Sales Coordinator will handle the screening of the leads, track them systematically and assign them to Sales Representatives, as well as answering all sales calls through our Infoline. The successful candidate should have excellent organizational, administrative, and problem-solving skills.

Your Responsibilities:

• Coordinating the transfer of marketing collateral to the sales team from the marketing department.
• Forecasting equipment requirements from the team and putting through Purchase Order request with fulfillment team.
• Following up on account receivables and providing updates on daily fulfillment reporting to the departments.
• Handling and maintaining the organization’s CRM to ensure effective population of information.
• Collaborating with various departments to manage Sales team’s deliverables.
• Updating pricing database across all sales platforms as new products become introduced, or if it becomes obsolete (EOL).
• Leading pre and post-tradeshow event deliverables as it relates to lead-generation and transfer of information into the organization’s CRM.
• Creating sales orders and client cards using organization’s ERP system, ensuring they are processed according to customer requirements, and confirming all orders are accurate including timely delivery.
• Generating Key Performance Indicators (KPIs) through the CRMs inbound leads and communicating results to supervisor and marketing program manager. Based on the KPIs, support as necessary the brainstorming sessions on new marketing campaigns.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer inquiries, handling the processing of all orders with accuracy and timeliness and interacting constantly with the Customer Success team.

But Who Are You Really?

• Persistence-Demonstrates tenacity and willingness to go the distance to get something done.
• Attention to detail- Does not let important details slip through the cracks or derail a project.
• Work Ethic- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of dedication and a go-getter attitude.
• Organization and Planning- Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.

Qualifications:

• Experience as an Inside Sales Coordinator or in administration may be advantageous.
• Proficiency in Microsoft Suite software
• A bachelor's degree in business administration or a related field.
• Some exposure to the drone industry would be a plus.
• Proficiency in Power BI, Hubspot, or other CRM platforms.
• 2 or more years’ experience in sales, preferably in the technology sector.

Some Perks You Can Expect:

• Equity Compensation
• Competitive Salary