Infrastructure Analyst Jobs

Government of Manitoba Department of Consumer Protection and Government Services Digital and Technology Solutions

24-months term

Role Description

The Infrastructure Analyst role supports the infrastructure hardware and software for the business application environment. Infrastructure support includes servers, storage, network and firewall. The requested work may include the installation, upgrade, support, monitoring, and optimization of infrastructure.

Responsibilities:

Monitors, troubleshoots and optimizes infrastructure performance

Identifies and manages enterprise infrastructure performance bottlenecks

Monitors, troubleshoots and optimizes hypervisor, operating system and middlewareperformance

Maintains and upgrades the operating systems, software and middleware

Respond to incidents and problems

Administers patches according to Vulnerability Management Standards

Perform backups and recovery

Performs capacity planning

Provides hardware maintenance support

Makes installations on servers

Oversees system operations

Designs and implements middleware software, maintenance and support requirements

Designs and develops interoperability testing of many component products

Documents integration and middleware solution documentation

Ensures consistent use of integration of application middleware components

Documents infrastructure architecture and solutions

Installs, maintains and upgrades infrastructure equipment

Using process improvement methods to manage work and streamline processes

Other duties as assigned

SKILL REQUIREMENTS/QUALIFICATIONS

The following are minimum qualifications and/or experience for the delivery of the Services.

The Resource must have the following minimum qualifications or experience:

Minimum five (5) years of experience installing and supporting hardware and software

infrastructure in a corporate data centre environment

Extensive experience with administering enterprise infrastructure equipment including

firewalls, proxy servers, network switches and Windows servers

Ability to analyze and problem solve

Familiarity with ITSM tools, knowledge of ServiceNow, is a plus

Ability to work in a dynamic, fast paced team environment

Experience interacting with end users in a high profile environment