Implementation Specialist Jobs

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.
Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.
Come play a key role in building the future of innovation in Canada.
Are you up for the challenge and the fun? If so, consider the following opportunity
There is an immediate opening for an Implementation Specialist to be located at our Toronto office (10 Dyas Rd). The successful candidate will be a result-oriented individual with industry knowledge and technology experience in both access and core network deployments.
The Implementation Specialist supports the region’s deployment of network equipment for both core network and access layer programs. This position will focus on supporting the access layer equipment and documentation. There will be travel required in the region to be onsite performing physical checks on equipment and supporting the implementation of new deployments. The specialist will also support the local access planners with database updates based on physical surveys and project documentation.
The Specialists Responsibilities Include

• NCT tickets and Hub site access
• Work order management and circuit activation and cross connects
• Beware and adhere to all applicable health and safety regulations, in accordance with legislation and related company policy
• Collaborating with headend and wireless operational teams on project execution
• Provide technical support and troubleshooting for the implementation of R4B, Access and Core network deployments (Transport, IP Core, Spine & Leaf, etc)
• Installation and testing of telecommunications equipment
• Material orders and management
• On site physical surveys and documentation of HFC platform equipment and connectivity
• Contractor management
• Implementation of Access projects in the Toronto Region
• Accountable to oversee headend infrastructure augmentation (BDFB, Cable Infrastructure, etc)

Qualifications

• Post-secondary education in Electronics or Telecommunications or equivalent industry experience.
• Valid driver's license.
• Understanding of network transport technology and systems
• Excellent written and oral communication skills.
• Proficient with Microsoft Office and the associated software.
• Practical Headend or data center experience
• Knowledge of all HFC & telecommunications inside plant design and construction practices
• 5 years of HFC and telecommunications or related network industry experience.
• Autocad Spatialnet experience
• Familiar with standard computer hardware and interfaces.

Core Competencies

• Ability to work independently within a dynamic team and organize time among multiple tasks
• Ability to prioritize and manage work to project timelines in a fast-pace environment
• Adaptable to change
• Strong organizational and communication skills to understand and to be understood, have an eye for detail, and be able to put ideas into a tangible form
• Ability to analyse and correlate data to spot trends and identify efficiencies
• Highly customer focused
• Ability to learn new technologies, applications and solutions

Schedule Full time
Shift Day
Length of Contract No Selection
Work Location 10 Dyas Road (234), North York, ON
Travel Requirements None
Posting Category/Function Data Centres & Technician
Requisition ID 233770
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes Digital & Technology