Impact Measurement & Evaluation Lead

At the nonprofit Mozilla Foundation, we’re passionate about fueling a movement for a healthy internet! We do this by engaging movement leaders and inspiring thousands around the world to take action alongside us. Our ability to measure the performance and impact of our movement-building work is key to helping us tell a story about how and where our efforts are driving real change in the world. Knowing and having evidence of how we’re progressing in our Trustworthy AI theory of change will help us to focus our efforts to continue ensuring the internet is a global public resource, open and accessible to all.
Reporting to the Chief Operating Officer, the Impact Measurement & Evaluation Lead, will drive our culture of accountability, learning and data-informed decision making. They will be responsible for the development of a MEL system which clarifies outcomes, identifies pragmatic indicators and focuses the organization on delivering impact. This role will guide program teams to integrate impact measurement into their priorities and support them to clarify how their program delivers to the outcomes in the Trustworthy AI theory of change.
The Impact Measurement & Evaluation Lead should be familiar with the challenges and dilemmas of detecting long-term social change resulting from philanthropic and/or advocacy work, should have a deep understanding of, and be sympathetic to, current initiatives to build inclusive and transformative MEL culture (e.g. equitable evaluation, decolonising MEL, politics of MEL) and have practical ways of embedding this thinking into the organization’s practice.
Deploying expertise in mixed methods, and qualitative and quantitative data analysis is important for this role, to generate actionable insights on programme performance and to show the difference Mozilla Foundation is making in the world.
Duties And Responsibilities

• Ensure that equity is embedded in the MEL approaches we use
• Provide ongoing support to develop and maintain MEL systems; identify skill gaps and build capacity among program teams, as appropriate
• Establish indicators (or proxies) for the Trustworthy AI Theory of Change (ToC) that are aligned to program activities and enable the organization to evaluate progress on short-term outcomes
• Guide teams in integrating impact measurement into their priorities, through clarification of outcomes and indicators aligned to Trustworthy AI Theory of Change
• Generate and/or oversee compelling documentation in the form of data visualizations, presentations, reports, training materials, contributions to other’s endeavors e.g. funding proposals, and training materials.
• Develop and implement plans, in collaboration with leadership and program teams, to assess, build on, and sustain MEL capacity and practices
• Oversee the development of reports and presentations for a range of technical and non-technical audiences to share outcomes and impact;
• Commission and collaborate with external program evaluators
• Design, manage, coordinate, and execute an overall strategy for the collection and analysis of impact data, both quantitative and qualitative, from different sources

Your Professional Profile
Technical Skills

• Experience working with fundraising/philanthropic teams or in other grantmaking organizations to oversee projects that include MEL requirements (ie. results frameworks and/or program-specific evaluations)
• Expertise in analyzing qualitative and quantitative data.
• Ability to source, brief, and collaborate with external consultants
• Minimum 7+ years of experience managing a complex MEL program portfolio
• Expertise in designing MEL frameworks, including operationalising outcomes and indicators, implementing appropriate methodologies, and using secondary data from multiple systems and sources, including CRM systems .

Capacity building

• An appreciation of, and passion for, MEL thinking and a learning culture, and an appetite to continuously improve and innovate professionally
• Dedication to others’ growth and development, including experience in delivering training, mentoring and facilitation

Collaboration and communication

• Experience in identifying and solving problems collaboratively with leaders across an organization by catalyzing insights from qualitative and quantitative evidence
• Experience in planning, managing and executing projects and the ability to work on multiple projects independently and collaboratively to achieve objectives
• Experience working across different geographies and/or in different cultures
• Outstanding communication and interpersonal skills, and ability to translate between technical and non-technical audiences

We Are Excited To See Any Additional Experience With

• Experience producing substantial documents such as literature reviews, landscape analyses and meta-analyses
• Degree in a field (most likely a social science or data science) that encompasses data analysis, evaluation, or research recommended. Advanced degree is a plus. A technical degree together with additional relevant work experience may be acceptable.
• Expertise in developing public-facing impact narratives using data visualization tools, e.g. Tableau, Salesforce reports & dashboards, Looker, PowerBI, etc.;
• Understanding of the relationship between program design and MEL and how to support program staff in using data and evidence to advise program design
• Experience in innovative MEL data collection/analysis methodologies e.g. social network analysis, micro narratives, outcome harvesting.

Salary And Benefits Information
The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process.
The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff.

• Canada: [$158,085 - $177,557] [target salary offer - $162,941]
• Germany: [€91,572- €102,851] [target salary offer - €94,385]
• US: [$117,100 - $131,523] [target salary offer - $120,697]
• UK: [£75,880- £85,227] [target salary offer - £78,211]

Some regions fall into a higher salary market and this is reflected in the example ranges below:

• London: [£94,851- £106,534] [target salary offer - £97,764]
• New York: [$146,375 - $164,404] [target salary offer - $150,871]

The range for your specific location will be discussed in screening conversations if your application is successful.
We Offer The Following Benefits

• Company Holidays + Shutdown
• Private Medical Insurance
• Top up program for Pregnancy and Parental leaves
• Retirement Plan contributions
• Professional Development budget
• Wellness budget
• Paid Time Off: 20 days annual leave + sick days and your birthday
• Extended Sick Leave
• Global Employee Assistance Program (EAP)

Benefits are subject to change at any time at the discretion of Mozilla Foundation.
Mozilla Foundation Hiring Practices
Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].
Group: C