Hr Operations & Admin Senior Analyst

HR Operations & Admin Senior Analyst

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HR Professional to join our Canada team Canada (CA).

Responsibilities/Duties/Functions/Tasks

• Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
• To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)
• Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
• To process the various HR transactions as per the laid guidelines/SOP
• To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
• Perform HR/related activities on HRIS tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
• Open for new business process changes and adaptability for new systems/technology
• Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
• To perform tasks within the established turnaround time and capable of multitasking on a day-to-day basis
• Entering/maintaining data in HCM modules

Qualifications :

• Proficient organizational skills
• Ability to work independently, as well as on a team
• Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)
• Knowledge of Canadian employment legislation
• Knowledge and understanding of HR processes, programs and policies
• High level of accuracy and attention to detail
• Preferred previous experience working with filing and inventories.
• Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy

Preferences:

• Knowledge and understanding of HR processes, programs and policies
• Certification/Diploma in HR
• Union based experience