General Manager Jobs

Title: General Manager

Industry: Restaurant, Hospitality

Location: Montreal, QC

Position Status: Full-time, permanent (Hired by the employer, not by Evlv)

Working Hours: Flexible, Occasional overtime (on-site)

Compensation and Benefits: A competitive salary

About the company that is hiring for this position:

Nestled in the heart of Griffintown they offer a unique and trendy experience that immerses all the senses through refined taste and unparalleled ambiance, with a visionary experience that blends New American and Asian Influence

They are currently seeking a General Manager that will embody these traits and help run their team in order to enhance the dining experience.

The right candidate has the following soft skills:

• Great communication skills
• Strong work ethic, high energy, positive personality
• Strong analytical and problem-solving skills
• Excellent organizational skills

Requirements:

• Food and beverage knowledge in both the front and back of house operations.
• Working knowledge of financial reporting structures including; budgets, labor, productivity, revenue, and expenses
• Bilingual (English and French) is a must
• Minimum 3+ years management experience within a large volume, full service restaurant

The responsibilities will include but are not limited to the following:

• Create detailed control systems to maintain specified standards in all areas of the F&B operations. From the rotation of glassware to the placement of tablecloths, each and every element is reviewed, understood, controlled and specified limiting all variability in presentation and service standards.
• Ensuring optimal performance by being present on the floor to monitor, support and lead the team to deliver a service that exceeds expectations.
• Drive revenue and profit through the development and implementation of strategies aimed at identifying and capitalizing on new revenue opportunities..
• Ensuring food quality, presentation and portions are maintained within the set standard.
• Follow up on guest complaints and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable
• Create and maintain efficient scheduling practices to ensure adequate staffing levels that satisfy guest and business needs
• Communicate/Manage online reputation by reacting in a timely and professional manner; ensuring all issues, concerns or otherwise unsatisfactory experiences are seen through to their respective resolutions.
• Lead, as well as participate in training, on boarding and coaching of new and existing team members
• Demonstrate a talent based approach to recruitment by creating, evaluating and executing effective recruitment and retention strategies
• Work a flexible schedule that meets business demands, including evenings, weekends and holidays
• Continuously generate innovative ideas; assisting in the development and implementation of marketing opportunities, promotions and food and beverage related events
• Maintain a healthy and safe environment by establishing and enforcing superior sanitation standards and procedures complying with required health regulations.