Manager, Operations Jobs

We are proud to announce that we are launching our climate controlled, automated fulfillment centre in Spring 2023 designed to meet peak and off-sale demands along with a reduced footprint. We now have new workstations and accessories, revised processes and an increased inventory capacity. This also means lots of new career growth opportunities on the horizon. Be a part of the transformation!

As a Manager, Operations, you will be responsible for the planning, maintenance and inter-departmental transfers of all merchandise for their respective team. You will lead a team of two to four Associate Managers and oversee a front-line workforce of 100-300 employees. Thanks to your excellent people leadership skills, you will be called upon for hiring top talent, training, coaching and motivating staff as well as developing innovative methods to increase productivity.

Key Responsibilities

• Providing Onboarding, coaching, motivation, leadership and evaluation of staff at multiple levels
• Ensure operational budget is maintained and adhered too
• Overseeing the adherence to and control of departmental SOPs
• Developing and implementing 5S culture to ensure a clean and safe environment
• Development and implementing the daily operating plan to include manpower planning and warehouse work schedules and accommodating seasonal requirements
• Foster and instil a culture of continuous improvement in all areas

• Experience with automation within all aspects of the fulfilment process
• Bachelor’s degree in an Engineering, or a related analytical field, MBA an asset
• 5+ years supply chain/operations management experience in an automated high volume, high value, fulfilment centre (minimum 400,000 units)
• 3+ years of leadership experience
• Strong written and verbal communication skills in both English and French

What are SSENSE perks for full-time employees in this role you might ask? Great question.

Benefits from your start date including a customizable health and dental plan along with 24/7 telemedicine for you and your family

• Competitive referral bonus program
• 5 personal time off days per year on top of vacation
• A chance to get involved with a variety of employee resource groups
• Generous Employee Discount
• Annual bonus
• Access to our learning platform offering a variety of trainings and external presentations
• RRSP matching

This speaks to you and you want to learn more? Apply! Your next career move may be with SSENSE!