Operations Manager Jobs

OPERATIONS MANAGER
At Mackie Group, a division of Canada Cartage, we are a diverse, progressive and innovative company with multiple business units, Mackie strives for operational excellence in everything that we do. With over 500 highly skilled individuals, our team prides itself on our unwavering commitment to our customer's success.
At Mackie, we search for talented, self-motivated and ambitious individuals who are results oriented and see change as an opportunity. Whether you are an experienced professional or just entering the workforce, we offers career opportunities in a wide variety of areas.
Position Summary
The Operations Manager is responsible for the day-to-day Operations; managing and supporting staff, drivers and customers, to obtain optimal customer service, efficiency and profitability.
Location: 505 Avenue Meloche, Dorval, Quebec
Schedule: Monday to Friday, days
Essential Duties and Responsibilities include, but are not limited to:

• Ensure dispatch staff is following all internal processes and are compliant with transportation management system, HOS regulations, etc.
• Other duties as required
• Effectively manage the transportation operation in order to meet or exceed established targets
• Manage customer account(s) in accordance with company’s policies and procedures to obtain optimal profitability
• In conjunction with the Human Resources and Safety & Compliance teams, ensure that qualified drivers are meeting company standards at point of hire and on a continuing basis
• Provide high quality warehousing, value and cross dock services to all customers, meeting and exceeding expectations
• Identify lanes requiring balance and support the Sales team in bringing on new customers/business
• Lead, mentor and develop team members
• Develop warehouse operations by determining product handling and storage requirements based on customer requirement
• Ensure dispatch staff allocate drivers and equipment efficiently to meet customer service requirements
• In conjunction with the Fleet department ensure that equipment is available and maintained to meet business requirements
• Maximize lane profitability through planning, sourcing of acceptable loads, and minimization of empty miles

Experience And Required Skills

• Strong leadership, problem solving and decision-making skills required
• Minimum five years Operations management experience in Transportation
• Minimum of two years Dispatch experience
• Financial aptitude
• Previous sales experience is an asset
• Strong communication, negotiation and influencing skills
• Client centric mentality
• Strong Microsoft Office skills (Word, Excel) and experience with Transportation Management Systems
• Bilingual in both French and English
• Ability to multi-task and employ effective time management skills
• Post secondary diploma in a related field

Why people love working for Canada Cartage

• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Meaningful opportunities for career growth.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Cohesive team and a positive, hard-working atmosphere.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
• Paid personal days and sick days
• Extended health and dental, retirement plans

We are a top employer!
Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list.
https://www.forbes.com/companies/canada-cartage/?list=canada-best-employers&sh=7841454553d8
The Canada’s Best Employers 2022 title, along with our 6th year of being recognized by Trucking HR as one of Canada’s “Top Fleet Employers” serves to reinforce Canada Cartage’s reputation as an employer of high quality.
We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0
Celebrating 100 years: https://www.youtube.com/watch?v=b3S-CtHQhVY
Come Work With Us
Why do we have one of the lowest driver turn-over rates in Canada. A team environment, short-haul regular routes and great benefits.
https://www.youtube.com/watch?v=rpMA1riOzPI
Our Values
Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.
Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.
Accountability: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things. We will be relied on and held accountable for our results and our long term commitments.
Collaboration: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.
Dedication: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.
Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you.
https://jobs.jobvite.com/canadacartage
Come work with an industry leader!
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.