General Manager - Hello Sunshine

We’re looking for a General Manager to join us at Hello Sunshine! This retro restaurant & karaoke bar features eye-catching fire tables, a sushi bar, groovy décor and all the good vibes. Complete with 2 karaoke rooms and a bonus Tiny Bar, this place has everything our guests are looking for and more. The menu features shareable bar bites, sushi hand rolls, grilled yakitori skewers, and crispy fried dishes. Want to learn more? Check us out here: https://www.hellosunshinebanff.com/

General Manager

The General Manager is responsible for overseeing the day-to-day business operations of the venues. Through the exercise of discretion and independent judgement, the General Manager has overall supervisory and managerial responsibility for the daily operations of the venues ensuring desired outcomes (i.e., increased sales, profitability, and employee retention). The General Manager mobilizes the venue management team to oversee the financial controls, operations, people development, guest experience, and compliance within the venue.

We Love Perks! This Position Includes:

• RRSP matching program after 3 months
• 3 weeks paid vacation + statutory holidays
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Short Term & Long Term Disability coverage after 3 months
• Cell phone allowance
• Affordable manager housing may be available
• Paid community volunteer time
• Learning & Development allowance
• Great salaries, achievable bonus programs + tips
• Extended health benefits with premiums completely paid for by BHC after 3 months
• $200 Welcome Gift Card to use at any BHC Venue

What You’ll Do:

• Manage all areas of the venue and makes final decisions on matters of importance
• Effectively communicate and interact with all departments across the venue including BOH management team, as well as BHC Head Office
• You do what it takes to increase sales and minimize costs without comprising quality
• Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture
• Like us, you're proud to be a part of BHC and so you have a strong commitment to the BHC brand and team culture
• If it's happening the venue, you are a part of it! Planning, executing, elevating - you do it all

What You Have:

• Understanding of the importance of communication and workplace culture
• You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
• You're a real person - it's not just about customer service for you, it's about hospitality
• Flexible schedule required
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times
• You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train team members
• Willing to take a step back to look at things from other perspectives and be open to a different way
• Proven success in a General Manager role is an asset

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.