Operations Manager Jobs

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including: Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.
We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.
Position Title: Operations Manager
Team and Location: Commercial – Whitecourt, AB
Starting Minimum Salary from: $ 85,000 /year
Position Summary:
The Operations Manager role is responsible for the overall performance of the branch. This will include meeting key corporate goals and objectives. Supervises day-to-day operations and generates sales revenue by managing current customer relationships and calling on prospective customers.
Key Responsibilities:

• Ensures a good work environment for employees consistent with Parkland’s values, policies and best practices.
• Manages current customer relationships.
• Communicate directly with drivers (and brokers if applicable) for the purpose of managing current and upcoming delivery demand.
• Participates in Parkland’s request for quotation and request for proposal processes by working through various channels to create and complete a company bid; analyzes the success of the process and uses similar channels to setup accounts.
• Addresses all customer issues involving pricing and deliveries by reviewing details relevant to the situation and listening to customer complaints, ensuring that the discussion is calm and under control; develops a solution that meets the customer’s needs in order to maintain the business relationship.
• Supervises day-to-day operations of the branch to ensure all tasks are conducted correctly and efficiently.
• Ensure Health, Safety & Environmental policies are adhered to and all employees abide by hours of work and safe work practices.
• Works with Territory Manager to analyze and review branch finances and operations to optimize productivity and costs.
• Liaises with various parties on a regular basis including the Territory Manager, other branches, and internal departments including Pricing and Credit.
• Assigns, checks, coordinates, and schedules the work of employees (including leaves, vacations etc.); interviews prospective employees, recommends candidates, and hires new employees; disciplines subordinates and conducts employee appraisals; establishes work priorities and determines staff requirements.
• Manages product inventory to ensure the supply is replenished when needed. Oversees the monthly inventory process to ensure all product balances properly.
• Provides product knowledge and solutions to customers and employees when needed.
• Oversees the maintenance of property and equipment at the branch to ensure everything is accounted for and remains in working order.
• Provides coaching and development of the team, ensures good succession planning.
• Prepare delivery ticket selections within Infosys and manage day to day dispatching within AWE.

Qualifications and Skills:

• Industry knowledge relating to energy distribution desired.
• Must have a valid drivers license and abstract in good standing.
• Sound understanding of business financials an asset.
• Excellent communication, organizational, and analytical skills.
• Degree and/or 5+ years progressive experience with a focus in operations management, business accounting, marketing, and sales.
• Previous supervisory experience required.
• Willing to be on call after hours and on weekends.
• Willing to travel for business purposes.
• Excellent interpersonal skills with proven leadership ability while maintaining a pleasant and friendly manner is necessary.

We Offer:

• Flexible medical and dental packages, a Health Care Spending Account, along with a supportive Employee and Family Assistance Program.
• A safety focused work environment and ongoing safety training.
• A share in our success through the Employee Share Purchase Plan and 100% company matching.
• Discount Programs and Educational Scholarship Programs for family members.
• A focus on healthy living through wellness initiatives and an annual fitness reimbursement program.
• In-house learning and development opportunities, leadership training, international opportunities.
• Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
• An employee referral program – earn up to $2000 for your referral.
• Participation in Parkland Pledge, an employee-driven charitable giving program.

We thank all candidates in advance for their interest, however only those being considered will be contacted. Please note:

• Parkland Corporation is committed to the principles of Employment Equity.We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.

This position will close when a successful candidate is found.
Commercial Brand: Bluewave Energy.