Food And Beverage Supervisor (Pacific National Exhibition)

Part Time; Contract

20 hours per week from ASAP- August 19th

40 hours from August 19th-September 4th

Date Posted: June 15th, 2023

Who We Are…

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 113-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.

We are seeking a hardworking and motivated individual who has a passion for the Food & Beverage Industry and the Pacific National Exhibition (PNE). The Food and Beverage Supervisor will work within the Playland’s Food & Beverage department.

Why join our Team?

• Competitive compensation package
• Exhilarating and fun-loving culture
• Opportunity to create lasting memories and friendships!
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
• Flexible work hours
• Opportunity for free or discounted tickets to shows, events, sports games, and much more

What will you do this year?

In your role as a Food & Beverage Supervisor, your primary accountabilities will be to:

• Perform other related F&B duties as required.
• Assist in ensuring that all operating equipment and supplies are properly cared for, stored, and secured.
• Help Food & Beverage staff in resolving food and beverage related problems during event and Playland operating days.
• Follow up on any guest issues or concerns and ensure that issues are dealt with efficiently and effectively.
• Ensure adherence to established transaction procedures, identify shortages, and take corrective action on any issues that arise.
• Enforce both corporate and internal Food & Beverage departmental policies and procedures; ensure all staff perform work in a safe, clean, and professional manner and in compliance with corporate policies.
• Assist in scheduling and staffing Playland F&B staff; help recruit, orient and train new employees on an as needed basis.
• Assist with inventory administration, including but not limited to planning, forecasting, ordering, receiving, and inventorying a large variety of food and beverage products.
• Assist with the planning and execution of all Playland food and candy outlets, and other functions, ensuring that all guest requirements and needs are met.

What else?

• Ability to work extended hours and weekends during peak periods is required.
• Must possess excellent communication & interpersonal skills in order to establish effective working relationships with staff, guests and clients.
• Ability to exercise sound judgement and remain calm under pressure while effectively managing various guest situations.
• Must have excellent leadership and people management skills to effectively motivate team members and address performance concerns with staff.
• Must have Food Safe Level 1 and Serving it Right.
• Must have a proven track record of implementing and maintaining superior service standards.
• Ability to interact positively with public and present a pleasant customer friendly image.
• Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines.
• Must have a minimum of 2 years supervisory experience within the Food & Beverage Industry, preferably at a reputable, high-volume venue.
• Candidates must undergo a Criminal Record Check.
• Must have advanced knowledge of the Food & Beverage industry and food outlet operations, and a strong understanding of legislation, regulations and standards on hygiene and liquor licensing.
• Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (word, excel, PowerPoint), POS systems and electronic and hard copy file management.

Who are you?

• Passionate
• Skillful communicator
• Committed
• Proactive

Where and when to APPLY?

Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.

We look forward to hearing from you!

The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at [email protected].

Value