Fairmont Gold Attendant (Casual)

Company Description

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Fairmont Gold Attendant (Casual)

You are the beginning of an exceptional guest experience. As a Fairmont Gold Attendant, you provide personalized service that will make our guests feel welcome from the moment they arrive!

What You Will Be Doing

Reporting to the Front Office Manager, your essential job functions include, but are not limited to:

• Assist Fairmont Gold co-workers in morning activities
• Advise Room Service of requirements of VIP guests
• Controlling inventories and ordering pertinent supplies for use in Fairmont Gold
• Ensure the Fairmont Gold floor is free of Room Service trays
• Washing dishes
• Adhering to "room warming" procedures as detailed in Fairmont Gold Standards manual
• Set up and serving of breakfast in the Fairmont Gold lounge
• Delivery of individual coffee/fruit juice orders to Fairmont Gold guest rooms
• Provide food and beverage service to the Fairmont Gold floors
• Other duties as assigned

Physical Aspects of Position (include but are not limited to):

• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Constant standing and walking throughout shift.
• Occasional ascending or descending ladders, stairs, and ramps.

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• AB Serving It Right Certificate required
• Strong interpersonal and problem solving abilities

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Full time employees will be eligible to join the benefit plan which includes extended medical through Canada Life (Health, Dental, Life Insurance, and Short Term Disability)
• Ability to make a difference through our Corporate Social Responsibility activities, like Heartists for Earth
• Learning programs through our Academies
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Opportunity to develop your talent and grow within your property and across the world!