Experience Strategist, Dx Jobs

Experience Strategist

Idea Couture at Cognizant Digital Experience is a carefully assembled network of studios of human-centered design practitioners from a wide range of educational backgrounds, international settings, and professional experiences that help organizations navigate and innovate in complex and uncertain environments to connect people with extraordinary experiences.

We’re a strategic innovation and experience design firm. That means we’re all about bringing new things—products, brands, solutions, services, technologies, strategies, structures, systems, and organizations—into the world. By combining insights with inspiration, process with collaboration, and empathy with economics, we help our Fortune 500 clients innovate more deliberately and effectively. We operate where design meets business, insight meets foresight, and empathy meets economics.?

?We love big ideas and even bigger ambitions. We stand out because we put human experiences at the core.?Using design thinking methodologies, we solve problems and identify business opportunities—generating new growth, meaningful differentiation, and economic value, while improving everyday lives. The transformative solutions we provide our clients are born of transdisciplinary thinking, balanced research, and inventive methods, based in business rationale and good design.?

Among us you’ll meet anthropologists, sociologists, futurists, strategists, designers, technologists, engineers, and other super smart?people—and?everyone collaborates. We foster an environment where people are encouraged to explore beyond the walls of their job descriptions.?

If you’re thoughtful, ambitious, resilient, and intellectually curious, we’d love?to hear from you.?

Who You Are

You are an ambitious professional who thinks strategically, collaborates cross-functionally, produces high quality deliverables, and continuously builds and elevates your capabilities. As a colleague and team member, you have the entrepreneurial spirit to drive forward through moments of ambiguity and change with a problem-solver’s attitude. As a practitioner, you are able to tie together seemingly disparate pieces of data/information to create a succinct, meaningful narrative and strategy to drive forward a human-centered design telling methods for an experience-led world.

What We Share

• Desire to change minds, hearts, and behaviors with new experiences,
• Passion for driving market growth through innovation, technology, and design,
• A knack for looking at familiar problems through a unique lens,
• A belief that understanding people can better guide business priorities and strategies.

What You Will Do

• Contribute to organizational business development activities from opportunity identification to sold work
• Support medium and high complexity project engagements for Fortune 500 clients across a range of industries and project types.
• Understand and incorporate complex business, strategic, and technical requirements into engagement outcomes.
• Support development of new strategy practice tools and processes.
• Contribute to the development of strategic industry Point of View narratives to support business development and project delivery.
• Support the design and facilitation of successful presentations and workshops for senior executive level clients.
• Support project design and planning across a range of project types and contribute to the end-to-end creation of winning proposals.
• Collaborate with cross-functional teams (strategy, insights, design, technology), in production of experience strategy deliverables such as User Personas, Current and Future-State Journey Maps, Environment Maps, Design Principles, Prioritization Matrix, Service Blueprints, Roadmaps and Business Cases.
• Actively work with a broad network of stakeholders across the client organization, and within Idea Couture and Cognizant.

Qualifications

• Proven ability to think critically, analyze, and elevate strategies and ideas and supporting rationale
• Proficient in creating personas, design principles, experience maps, ecosystem maps, user journeys, service blueprints, and rapid prototyping methods.
• Confident in delivering client facing oral presentations and facilitation skills with the ability to command and guide a room.
• 2-4 years' experience in agency/consulting/professional services.
• Broad strategy and/or design experience spanning products, services, processes, and systems.
• Diverse strategic skill set spanning industry categories.
• Conversant in the principles and practices of human-centered design and design thinking, including qualitative research methods (e.g., in-context interviewing).
• Undergraduate or graduate degree in business administration, strategic design, innovation strategy, strategic foresight or a related field.
• MBA is considered a strong asset.

Note: Would expect up to 25% travel for project kick-off, workshops and share-outs based on project requirements.

• A workplace that prioritizes wellness and working flexibly to ensure you get the balance you need to meet the demands of your personal and professional life
• Access to global scale, from the types of projects you work on to resources you collaborate with and lean on
• Be a part of and play a critical role in shaping a niche and nimble culture within a global firm
• Multidisciplinary learning across teams with shared backgrounds, approaches, methods, and industry expertise
• What’s In It for You
• A competitive salary and benefits package
• Experience with a broad range of challenges in experience design, from whitespace opportunity definition to downstream realization

Work Authorization

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary And Other Compensation

The annual salary for this position is between $57,000 - $85,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Paid Parental Leave
• Paid holidays plus Paid Time Off
• Medical/Dental/Vision/Life Insurance
• Employee Stock Purchase Plan
• Long-term/Short-term Disability
• 401(k) plan and contributions

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jul 20 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.