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Event Coordinator, Weddings Jobs
Company | Carmens Group |
Address | Hamilton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-27 |
Posted at | 9 months ago |
Do you love special events? Would you like to transform ordinary moments into extraordinary memories? Then we would like to welcome you as our next Event Coordinator at Carmen’s Banquet Centre!
- Introduce and recommend preferred vendors for event services, including: décor, set-up and day of coordination professionals, lighting and DJ services, event rental companies, etc.
- Respond to all email and phone inquiries, confirmation of event details, questions and concerns from clients in a timely manner.
- Assist clients in the planning process with upgrades and suggestions that enhance their experience.
- Attend and participate in sales, operations & Carmen’s Group meetings as required.
- Prepare invoices and invoice clients for any outstanding balance owed on their contract, prior to the event taking place.
- Use of Event Temple program to track, solicit, book, and follow up on accounts.
- Stay up to date on industry trends by reading publications, attending seminars, conferences, webinars and other professional development avenues in relation to the wedding & events industry.
- Build partnership with maître’d, chef and key servers in order to ensure that the service standards are maintained.
- Plan, organize and finalize all event details for weddings and social events and ensure client satisfaction on the day of the event.
- Other related duties as required.
- Maintain solid and open communication with operations department.
- Maintain good working relations with Carmen’s preferred vendors and ensure adherence to event space, policies and regulations, and submitting of the purchase order related to their services.
- Conduct and take sales calls as needed to show prospective clients the facility and utilize effective sales techniques to book events.
- Utilize effective upselling techniques with clients for add on items.
- Co-ordinate event logistics for sample meals.
- Create floor plans for events, as well as reviewing clients’ floor plan for accuracy and calculation of seated guests.
- Ensure completion of banquet event orders (BEOs), floor plans and other documents required for all team members participating with the event.
- Customer service mindset as well as a high level of ethics and integrity.
- Post-Secondary education, specialization in Event Management, Professional Event Planning, Tourism, Hospitality Management, Social Sciences, or Arts preferred.
- Strong sense of exceeding in providing quality service to our internal and external customers.
- Flexible work schedule, including evenings and weekends.
- Strong organizational and time management skills.
- Knowledge of Event Temple is considered an asset.
- 1 to 2 years of experience in an Event Coordinator or Maître D position.
- Exceptional interpersonal and communication skills, both written and verbal.
- Great Place to Work Certified
- Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
- Hotel discounts worldwide
- Pay on demand
- Staff recognition, years of service rewards
- Wellbeing programs
- Group RRSP
- Competitive Wage Package
- Restaurant discounts
- Participation in staff events
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