Digital Adoption Specialist Jobs

Responsibilities

As a disruptive and adaptive technology company, your familiarity with and willing to adapt to the use of new technologies is critical.As a people-first company, your ability to engage and build relationships with clients is what sets us apart.

You must have the ability to

·Be mobile and travel and get certified in and follow safety guidelines of our clients.

·Build relationships quickly

·Communicate clearly and concisely, both verbally and in writing

·Have exceptional customer service, presentation, organizational, project management, and team-building skills

·Manage projects by organizing, planning, tracking, and directing the assigned project to completion

·Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of each client information session

·Establish and maintain effective working relationships with PACE.global staff and contractors (i.e., “Pacers”)

·Maintain confidentiality regarding information processed, stored, or accessed

·Multi-task and time management, with the ability to prioritize tasks

·Pivot quickly and with a fast paced environment is required

·Utilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) to produce polished correspondence, charts, reports, spreadsheets and/or other applicable information.

·Confidently facilitate sessions in MURAL

Qualifications

·High School Diploma or equivalent and relevant experience in mining, engineering, software or technology backgrounds

·Understanding of and demonstrated use of continuous improvement (e.g., Lean, Lean Six Sigma) methodologies an asset

·PACE.global is a low barrier employer of people with high potential.

·Provide references that demonstrate your qualifications in digital facilitation skills

·Possess operational experience and working knowledge of change management methodologies, such as PROSCI® an asset

·MUST BE proficient or able to quickly pick up Microsoft Office Suite (including MS Teams), MURAL, CRM systems, and project management software such as Wrike or SmartSheet

Send us some proof of your tech savvy-ness.

Important character traits

·Works as a team with the client and the assigned PACE.global team.

·Willing to seek clarity by asking questions when something doesn’t make sense

·Candid and direct when you see an internal opportunity that needs addressing

·Curious

·Deals with ambiguity, and able to piece things together by diving deeper to understand the full scope

·Views and treats a client as a trusted partner and valuable resource