Data Entry/ File Intake Specialist -$16.00 - $19.00 Per Hour

Responsibilities

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Qualifications

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Example: Excellent verbal and written communication skills

Brunswick, Maine law firm is seeking a full-time File Intake Specialist. Basham & Scott is a steadily expanding law firm focusing on vehicle damage claims for rental car companies, subrogation claims for insurance carriers, and personal injury. The law firm was established in 2005 and its partners have been handling rental car claims for a combined 39 years. We are committed to providing career-oriented, professionally rewarding experiences. Our employees are viewed as our most valued assets. We are committed to our core values of integrity, service, quality, and teamwork and believe in nurturing an organizational culture that is built upon identifying and keeping top talent. We have recently been selected as one of the 2023Best Places to Work in Maine,our third year in a row achieving this award!

Position Summary:

The File Intake Specialist is responsible for supporting the timely and accurate handling and processing of active claim files. The position helps gather essential information for active claims, compiles thorough and accurate documentation, works with and accurately manages information within legal database, and communicates tactfully and effectively with colleagues, attorneys, and other stakeholders.

Key Outcomes:

• Prepare demands to individuals for attorney review
• Accurately and efficiently enter claim file into database
• Receive and conduct detailed review of vehicle damage claim files for pertinent information and accuracy of claim documents
• Prepare demand packages to insurance carriers for attorney review
• Conduct asset searches
• Confirm correct calculation of damages
• Contact insurance carriers to initiate claims
• Make initial contact with individuals for accident details, insurance information, payment plans, etc.
• Conduct research to locate contact information for individuals
• Serve as a back up to reception desk for incoming calls

Education/Experience:

• Paralegal/Legal Assistant Degree or Certificate preferred but not necessary, or at least one year of experience in an office setting or law firm.

Skills/Knowledge/Competencies (Behaviors):

• Ability to interface with multiple levels, including attorneys and peers
• Proficient typist and experienced in the use of Word, WordPerfect, Excel and Outlook (prior database experience helpful but not required)
• Ability to multi-task, prioritize, organize and efficiently handle a high volume workload
• Must be extremely reliable
• Willing to support others and work collaboratively across the organization
• Proven problem solving/critical thinking
• Ability to communicate technical information in a clear and succinct manner
• Ability to work independently for long stretches of time
• Readily adaptable to new/different/challenging assignments to meet business needs
• Must have the aptitude and ability to learn a new database specific to the legal industry