Customer Service Rep Jobs

Our client, a highly established and reputable construction materials company, has an opportunity for a Customer Service Representative to join their team.
What You Will Be Doing

• You will work closely with your own team while also supporting and collaborating with other teams.
• You will attend and contribute to meetings as required
• You will demonstrate your depth of customer service by handling a high volume of customer enquiries.
• You will help new and established clients through all order processing stages while meeting service quality expectations and applying knowledge of pricing principles.
• You will apply your problem solving and conflict resolution skills while handling returns for any order, product or delivery issues.
• You will demonstrate product knowledge by providing product suggestions to meet client needs

What You Bring To The Table

• Previous inside sales experience an asset
• French speaking ability is considered an asset, but not required
• Excellent communication and interpersonal skills
• Highly detail oriented and organized
• A keen ability to meet procedural and policy guidelines while achieving daily deadlines
• Highly customer and team focused
• Previous years of customer service experience
• Intermediate MS Office skills
• Solid problem solving and conflict resolution skills

What You Receive In Return

• Competitive Salary, and Vacation policy
• Supportive colleagues and managers
• Ample training
• Competitive extended health & dental benefits plan offered.

If you’re ready for a challenge and ready to make an impact in a role where you’ll be appreciated for your hard work and results, we’re interested in speaking with you!
Interviews start ASAP! Apply today for consideration! (No cover letter required)
We look forward to working with you.