Consumer Service Technician, Bell Aliant

Req Id: 411378
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.
Consumer Service Technician, Bell Aliant
Consumer Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services.
Education Requirements
Successful completion of either an electrical/electronic engineering technician program or engineering/computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.
OR
A High School Graduation Certificate combined with one (1) year of continuous related field work experience as a technician in a communications technology firm/department.
OR
A High School Graduation Certificate combined with successful completion of the 21 week Communication Technician Training Program from NS Community College or its equivalent.
Ability Requirements of the Position
Physical

• Work effectively aloft
• Lift heavy equipment
• Good color vision
• Climb poles on a daily basis (using ladders, spurs and other tools)

Skills/Knowledge

• Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
• Customer service skills
• Problem solving skills
• Dealing with ambiguity
• Communication skills - verbal and written

Other

• Travel using various modes of transportation in all kinds of weather
• Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
• Valid Driver's License
• Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job

To facilitate the process, please attach your transcripts and diplomas to your application.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information
Position Type: UnionJob Status: Regular - Part timeJob Location: Canada : Nova Scotia : Truro
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 06/01/2023
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, NS, Truro
Bell, one of Canada's Top 100 Employers.
411378