Client Care Coordinator - Administrative Assistant

Client Care, Administrative Assistant and Marketing

Job details

Salary

$40,000–$46,000 a year

Application Details

Cover letter

Job type

Full-time

Permanent

Qualifications

• Driver's Licence (Required)
• Real Estate Admin (Preferred)
• Secondary School (Preferred)
• English (Required)

Full

Join one of Niagara's Real Estate Teams for a fulfilling career. If you are highly organized, reliable, detail-orientated, enthusiastic, creative, share a passion for an excellent client experience – The Real Estate People are looking for you!

Core Competencies

• Resourceful, ability to implement great ideas w/ little to no supervision
• Ability to lift 30lbs consistently, go up and down stairs while carrying items (at times in succession)
• Ability to bring calm to the chaos
• Ability to bring organization to scatter
• Comfortable with performing data entry with accuracy
• Strong written and verbal communication skills
• Excellent attention to detail and well-developed organizational skills
• Ability to multi-task and work within multiple deadlines
• Professional and friendly manner
• Tech Savvy
• Strives for maximum efficiency
• Positive attitude
• Creative, high-energy level
• Ability to work in a fast-paced and constantly changing work environment
• Strong work ethic with the ability to work independently w/ little guidance and in a team environment
• Strong problem-solving skills, including the ability to recognize and analyze problems and implement solutions

Responsibilities

• Assisting with other administrative functions of Team
• Lockbox installation and removal (Sometimes sign installation)
• Ensure office is kept clean and organized
• Implement current systems and checklists in accordance with standard operating procedure manual
• Ordering, delivering and ensuring adequate inventory of feature sheets at active listings
• Assistance with planning and executing client events and pop-by gifts
• Management of staging inventory
• Assist with phone/text/email/social media inquiries
• Assist in management of client outreach and CRM
• Tasks and jobs can change at any time
• Various office administrative support
• Purchasing, maintaining and cleaning staging items
• Manage website and social media accounts (Facebook, Instagram, LinkedIn, TikTok and YouTube)
• Assist with management of office supplies and sign inventory
• Various travel across Niagara Region
• Packing staging items for upcoming listings at times
• Answer office telephone and tend to all inquiries
• Shopping for client gifts and supplies
• Collection and packing of staging inventory from sold listings
• Assist in development of additional systems to increase efficiency of Team

Required Education, Skills and Qualifications

• Reliable vehicle, valid G driver’s license and appropriate insurance
• Proficient in Canva
• Proficient with Microsoft Office including Outlook, Excel and Word
• Proficient with Apple products including iPhones and Macs
• Bondable

Application Process

• Please include your resume and cover letter with all applications along with three reasons why you would be a great Client Care and Marketing Co-ordinator and two reasons why you want to join The Real Estate People

Please note: Only those applicants selected for an interview will be contacted. Thank you for your applications.

Job Types: Full-time, Permanent

Salary: $40,000.00-$46,000.00 per year

Schedule:

• Monday to Friday and as needed

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Language:

• English (required)

Licence/Certification:

• Valid Driver's Licence (required)

Disclaimer: The Employer retains the right to change or assign other duties to this position as required by the changing needs of a growing business