Business Process Analyst Jobs

ROLE: Business Process Analyst
Location : Onsite (Central Blvd, Burnaby, BC)
Client : Metro Vancouver
Duration : June 2023 to May 2024

Metro Vancouver is looking for one contract Business Process Analyst to help support the Enterprise Asset Management (EAM) Reconfiguration Project Implementation (Phase 1). The goal of the project is to develop a new HxGN EAM environment based on the design completed in a previous initiative (2022). The new environment will address pain points Metro Vancouver currently has with its HxGN EAM system.

The successful applicant will work in collaboration with the project team and will focus on:
•Understanding the existing challenges and business requirements related to work management and infrastructure asset management planning using EAM, the Corporation’s Computerized Maintenance Management System (CMMS).
•Documenting and consolidating improved business processes to streamline work management and infrastructure asset management planning using EAM.
•Supporting internal and external resources to develop working prototypes of EAM configurations and integrations in the following areas:
oAsset Record Management
oAsset Lifecycle Record, Condition Based Maintenance
oWork Identification, Planning, Scheduling, Budget
oWork Execution, Closeout, Condition Assessment Based Maintenance
oIntegration with enterprise software including Document Management System (Open Text), Geospatial Information System (Esri GIS) and Financial Management System (Unit4)
oEAM Mobile Application
oCustom Mobile Application Solution (as needed)
•Reviewing and improving data quality for selected dataset(s) in EAM.
The position will report to:
•The EAM Reconfiguration Project Implementation (Phase 1) Project Lead

Ideal candidates will have the following skills, experience and qualifications:
•Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or related field.
•5 or more years of business system analysis experience or the equivalent combination of education, training and experience.
•Thorough knowledge and experience with the review and implementation of key work management and infrastructure asset management planning and execution processes using EAM.
•Thorough knowledge and experience with the integration between EAM and other enterprise software (e.g. GIS, FMS, HR).
•Thorough knowledge and experience with project management as well as Agile practices and frameworks.
•Strong ability to document, analyze and assess business processes, system interactions and to propose consolidated alternative business processes.
•Thorough knowledge of problem definition and analysis related to business processes and systems planning.
•Considerable knowledge of information technology components, processes and developments related to the work performed.
•Considerable knowledge of the functions of departments served and their requirements in information technology.
•Ability to clearly articulate messages to a variety of audiences.
•Ability to work independently as well as part of a team.
•Strong analytical and problem-solving skills.
•Strong organizational skills including attention to detail and multi-tasking skills.
•Certification for Infrastructure Asset Management (e.g. Institute of Asset Management (IAM), Institute of Public Works Engineering Australasia (IPWEA), Plant Engineering and Maintenance Association of Canada (PEMAC)) is an asset.
•Experience working with the EAM software system is an asset.
•Project Management Professional (PMP) designation is an asset.
•Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO) designations are an asset.

In addition, this position requires the ability to:
•Establish and maintain effective working relationships with various internal and external contacts.
•Provide advice and assistance on matters related to the work.
•Communicate effectively orally and in writing; able to present clear and concise proposals.
•Perform assigned duties with minimal supervision, although direction will be given.
•Maintain confidentiality.


•Reference check is mandatory