Billing/Ar Coordinator - Accounting

DURATION: 12-18 MONTH CONTRACT

EXPECTED START: JULY 2023

Job Summary

Responsible for performing data entry and related duties in posting accounts receivable payments including: maintaining ledgers, credit balances, and resolving account irregularities. The A/R Coordinator will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices.

Major Responsibilities / Accountabilities

Technical / Function-Specific:

• Facilitate payment of outstanding and late accounts; escalate transfer to Delinquent Accounts or outside collection agency as necessary.
• Post A/R data to profit/loss reports, balance sheets, income statements, and other documentation.
• Post and reconcile customer payments to general ledgers.
• Investigate collection problems and advise customers on corporate A/R policies and procedures.
• Where applicable, evaluate and process insurance denials and/or late insurance claims.
• Investigate and resolve billing discrepancies or misapplied cash transactions.
• Receive and fill out receipts for third party payments, whether by cash, check, credit, and other forms of payment.
• Review all credit balances, refunds, and adjustments, and apply adjustments and/or corrections to corporate billing records.
• Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
• Form collection strategies to mitigate customer objections to making timely A/R payments.

Internal / External Customer Service

• Collaborate with the AR Manager to maintain collection goals and general A/R performance levels.
• Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.

Administration

• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.

Qualifications

QUALIFICATIONS REQUIRED TO SUCCESSFULLY OPERATE IN THE ROLE Education

• Post-secondary degree/diploma in Accounting, Finance, or Business Administration

Experience

• 3+ years of direct experience in an A/R capacity.
• Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
• Experience in gathering data, compiling the proper information, and preparing financial reports.

SKILLS / COMPETENCIES REQUIRED TO SUCCESSFULLY EXECUTE THE ABOVE RESPONSIBILITIES

• High level of proficiency with Microsoft Office productivity suite.
• Strong problem identification and problem resolution skills.
• Basic knowledge of accounting systems, budgets, and internal controls.
• Teamwork/Collaboration
• Sound analytical thinking, planning, prioritization, and execution skills.
• Attention to detail and a high degree of accuracy.
• Strong knowledge of collection regulations and fair credit practices.
• Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
• High level of moral judgment for handling confidential information and monetary transactions.
• Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
• Able to perform moderate to complex account reconciliations.
• Critical Thinking/Problem Solving
• Able to effectively communicate both verbally and in writing.

Demonstrate Company Values

• Build strong relationships – value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders.
• Be better every day – take pride and be passionate about improving our business, safety, and quality and strive to be the best
• Do what you say – act with integrity so our customers and internal partners trust us to deliver results
• Think big picture – think long-term, be strategic and have a vision. Your investment in our business, is critical to our success.
• Get it done – find solutions to ensure the job gets done right