Bilingual Payroll Service Consultant (En/Fr)

Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.

Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.

How do we make work life better?

• By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
• By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
• By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism

We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About The Opportunity

The Service Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include gathering customer requirements, configuring the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager.

What You’ll Get To Do

• Configure Ceridian application to meet customer’s documented requirements
• Be a “go-to” resource for specific functional areas for internal and external users
• Develop SQL database scripts and XML transformers for integrations and interfaces
• Conduct consulting sessions and document with meeting minutes
• Document and validate customer’s business requirements
• Work with customers to implement Ceridian Organizational Readiness best practices
• Provide customers with consulting and general assistance in areas of expertise
• Attend project meetings and provide status on progress of activities and deliverables

What’s In It For You

• YOUnity diversity and inclusion programs
• Opportunities to fuel your career growth through numerous internal and external programs and events
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Amazing time away from work programs
• Encouragement to be the best version of yourself at and away from work:
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Recognition for your contributions through excellent pay, perks, and rewards

Skills And Experience We Value

• Bilingual in French and English
• Technical documentation skills
• 3-5 years’ of HCM consulting experience with an HCM software provider
• Expertise in complex integration solutions
• Bachelor’s degree or equivalent experience
• Creation of UAT and Parallel test plans
• Experience in business process mapping and organization readiness
• Master’s degree or post graduate coursework
• Superior customer support experience
• HCM life cycle expertise, including operations and business practices and technology enablement

What Would Make You Really Stand Out

• Prior consultative or functional experience with Dayforce HCM
• Prior consultative experience with employee data integration or HCM software
• Knowledge of prevailing wage and union concepts
• Expert knowledge of SQL scripts and XML transformers

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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