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Bilingual Customer Support Agent
Company | Foundever |
Address | Greater Toronto Area, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Outsourcing and Offshoring Consulting |
Expires | 2023-07-20 |
Posted at | 11 months ago |
- Navigate through multiple systems
- Handle inbound customers service calls
- Understand and strive to meet or exceed metrics while providing excellent customer service
- Drive customer satisfaction through voice, chat, and/or email communications
- Hands-on, 100% paid training
- Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
- Work from home benefits include saving time, money, and the environment
- Are able to write and speak both French and English fluently
- You work well with a team or independently
- You have a high school diploma (or GED equivalent)
- You are eager to advance your career with a reliable company
- You are 18 years of age or older
- You can pass a criminal background check
- You are able to commit 40 working hours per week
- Dual monitors
- Internet speed - 5.0 Mbps download speed and 3.0Mbps upload speed
- Desktop Computer with Windows 10 (Apple/Mac, tablets, Winbooks, smart devices, Windows Mini PCs, Chromebook & Android systems are not compatible)
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