Customer Service Specialist, Bilingual
By EQ Bank | Equitable Bank At Calgary, Alberta, Canada
Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
Recognize appropriate retention triggers for renewal and refinance opportunities.
Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
Exceptional interpersonal and communication skills – written and oral
Strong active listening skills with the ability to engage with the customer
Previous experience with Home Equity Line of Credit (HELOC) product
Customer Service Online Sales Support
By Sleep Country Canada At Brampton, Ontario, Canada
The Qualifications and Experience we like to see:
Support customers throughout their shopping experience;
A minimum of 2 years’ experience in a sales and/or call center customer service environment
Any post-secondary education is considered an asset
Excellent communication skills, both written and verbal, is required
Computer skills and familiarity with programs such as Microsoft Teams, Outlook, PowerPoint, Zoom
Office Support Customer Service
By Town of Kingsville At Kingsville, Ontario, Canada

Working under the direction of the Supervisor of Tax Revenue and Customer Service, the Office Support – Customer Service role is responsible for clerical and administrative functions in support of ...

Customer Service Support - Travel
By SPECTRAFORCE At Canada
Previous work experience or education in the travel industry required.
Resolve requests from Finance to interface bookings that have not yet been invoiced as a result of system or manual error.
Work closely with the Finance team to resolve invoicing issues.
Additional Travel GDS platform knowledge
Other tasks as required such as updating processes and processing payment requests and refunds.
Coordinate with and provide support to Reservation change agents to resolve collector inquiries and escalations.
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Iqaluit, Nunavut, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Cornwall, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Sault Ste. Marie, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Customer Service Support Specialist
By SPECTRAFORCE At Canada
Previous work experience or education in the travel industry is required.
Excellent communication skills both written and verbal.
Collaborative individual with great teamwork capabilities
Experience working in a similar role.
Additional Travel GDS platform knowledge
The ability to work independently and exercise sound judgement.
Bilingual Enterprise Customer Support Advocate
By Hootsuite At Waterloo, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Bilingual Enterprise Customer Support Advocate
By Hootsuite At Toronto, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Customer Service Support Manager
By CodeFonsi At Toronto, Ontario, Canada
Monitor and Manage Support Channels
Maintain Knowledge Base and FAQs
Provide App Guidance and Training
Stay Up-to-Date with Product Changes
Handle Billing and Subscription Issues
Customer Service Support Jobs
By Alquemy Search & Consulting At Vancouver, British Columbia, Canada
Resolve customer queries / complaints mainly by applying knowledge of established procedures and policies
Previous banking/financial services experience ideal
Excellent communication and customer service skills
Provide best possible service levels and customer relations by providing resolutions in a timely manner
Handle new and existing customer inquiries effectively
Need to understand relevant queries / complaints to be resolved through necessary research and available resources
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Vancouver, British Columbia, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Whitehorse, Yukon Territory, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Support Agent
By Foundever At Truro, Nova Scotia, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Saskatoon, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Service Bilingual - Bilingual (English And French)
By ClickJobs.io At Shediac, New Brunswick, Canada

Overview: Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we ...

Customer Service Support Jobs
By Workhoppers At Kitchener, Ontario, Canada

We are looking for Customer Service Support for our client in Guelph, ON Job Title: Customer Service Support Job Location: Guelph, ON Job Description  * The Customer Service Support 2 – ...

Bilingual Customer Support Agent
By Foundever At London, Canada Metropolitan Area
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Service Support Manager
By Westwood Fine Cabinetry At Kelowna, British Columbia, Canada
3+ years of management experience.
Post Secondary education in Business, or proven working experience.
3+ years of kitchen cabinetry design experience preferred.
Build and motivate an effective team of dealer service team members to achieve service goals.
Maintain high levels of customer satisfaction and client retention levels.
Resolve customer issues or concerns in a courteous, professional manner.