Register
Recruit Create CV

Customer Support Agent Jobs

Customer Support Agent Jobs
By Tech Mahindra At New Brunswick, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
Customer Support Agent/Agent.e De Support À La Clientèle
By eStruxture Data Centers At Montreal, Quebec, Canada
ITIL experience with a focus on incident management best practices*
Service provider experience preferably in data centre colocation and/or managed services.
Investigate and escalate priority alerts and incidents to the support manager and/or relevant departments.
Experience with support ticketing systems. *
CEGEP Diploma or Attestation in Computer Science or equivalent work experience.
Knowledge of relevant support ticketing system. *
Customer Support And Training Agent
By Mobile-Punch At Lévis, Quebec, Canada

Job Type: Full Time Salary: According to experience

Bilingual Customer Support Agent
By Foundever At Truro, Nova Scotia, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Saskatoon, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Support Agent Jobs
By Tech Mahindra At Alberta, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
Bilingual Customer Support Agent
By Foundever At London, Canada Metropolitan Area
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Tier 1 Customer Support Agent
By POSitec Solutions At Canada
·Utilization of exceptional time management, organizational and interpersonal skills.
·Installation and management of networking peripherals, including printers, scanners and faxes.
·Experience with ConnectWise Manage an asset
This remote position also involves on-call rotation.
Remuneration: $23.00 per hour (negotiable based on experience)
II. Essential Duties and Responsibilities
Customer Support Agent (Toronto)
By TourRadar At Toronto, Ontario, Canada
You are tech-savvy (Experience using Mac, familiar with online booking tools, and can operate with several tools at the same time)
You have multitasking abilities and are capable of handling high volumes of enquiries
Flexibility: Hybrid work environment - Work from home and our beautiful office
Experience our world-class adventures firsthand and explore new destinations using our travel credit system.
Extended health care benefits through SunLife
All our bookings occur online, so you will be responsible for chatting with travelers via phone, live chat and email.
Bilingual Customer Support Agent
By Foundever At Halifax, Nova Scotia, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Kitchener, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Windsor, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Summerside, Prince Edward Island, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Steinbach, Manitoba, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Prince Albert, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Conception Bay South, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Regina, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Brandon, Manitoba, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Paradise, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Mount Pearl, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently

Are you looking for a job that will let you help people while also having fun? We are looking for a Customer Support Agent who is passionate about providing excellent customer service and loves problem-solving. If you have a positive attitude and enjoy working with people, this could be the perfect job for you!

Overview:

Customer Support Agents provide customer service and technical support to customers. They respond to customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also provide product information and help customers with product orders.

Detailed Job Description:

Customer Support Agents are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. They must be able to provide accurate and timely information to customers. They must be able to explain technical concepts in a way that is easy to understand. They must be able to handle customer complaints and provide solutions to customer issues. They must also be able to provide product information and help customers with product orders.

What is Customer Support Agent Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Ability to explain technical concepts in a way that is easy to understand
• Knowledge of customer service principles and practices
• Knowledge of product information and ordering processes
• Ability to handle customer complaints
• Ability to provide solutions to customer issues
• Ability to work independently and as part of a team

What is Customer Support Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of product information and ordering processes
• Ability to work independently and as part of a team

What is Customer Support Agent Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product information and ordering processes
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Support Agent Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a technical support role

What is Customer Support Agent Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Troubleshoot customer issues and provide solutions
• Provide product information and help customers with product orders
• Handle customer complaints and provide solutions
• Explain technical concepts in a way that is easy to understand
• Follow up with customers to ensure their satisfaction