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Company | Moxies |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-05-16 |
Posted at | 1 year ago |
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.
- Provide full room set-ups including A.V. and bar
- Deliver feedback and coaching to banquet team
- Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner
- Demonstrate leadership by building positive team morale
- Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
- Manage the bar and liquor orders
- Be the lead on event supervision and execution
- Manage scheduling and labor costs
- Ensure rooms are checked and maintained throughout the service
- Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.
- Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch
- Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries)
- Exceptional guest service skills
- Impromptu problem-solving skills when dealing with internal and external conflict
- Desire and ability to earn the respect of your team
- Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example
- High stamina (as you will be on their feet most of the day)
- Exceptional communication skills, providing leadership to staff and managing guests
- Ability to manage multiple variables - the food, the costs, pricing, scheduling and more
- Enthusiastic and inspiring
- Ability to create a positive working environment and provide ongoing positive feedback to colleagues
- Attention to detail
- Cultivate your own development by working with other leaders
- Attend leadership development seminars and conferences
- Grow your career in our rapidly expanding company
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