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Scheduling Coordinator (On-Call/Part-Time)
Company | Paladin Security Group Ltd |
Address | Burnaby, British Columbia, Canada |
Employment type | OTHER |
Salary | |
Category | Security and Investigations |
Expires | 2023-09-19 |
Posted at | 8 months ago |
Job Skills / Requirements
- We are currently looking to fill Casual position only.** Successful applicants will be considered for permanent scheduling positions as they become available.
- Provide information to staff as requested regarding additional shifts, vacation requests, last minute book-offs, and shift availability.
- Complete daily and weekly reports to send out to management team.
- Ensure that all inbound calls are answered or responded to by the end of shift.
- Performs other duties as requested to assist with corporate and/or branch needs.
- Strategically plan schedules to ensure effective use of resources and minimize unnecessary overtime.
- Strategically identify open shifts / open lines and schedule officer resources using the provided pool of employees.
- Work with the Scheduling Leadership Team to ensure schedules are complete and adhere to our contractual obligations.
- Process coverage cancellations and redeploy officers into open requests.
- Work to develop knowledge of Paladin's contractual obligations for the Portfolio(s) that you are assigned to.
- Work within a team-oriented environment to ensure that all scheduling needs are met.
- Create, update, and modify work schedules for Security Officers within Paladin Security.
- Complete a shift summary MS Form, highlighting the specified KPI's.
- Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, ASLs, Senior Management and our Operations Centre.
- Strong interpersonal and leadership skills, and excellent verbal and written communication.
- Proven ability to build and maintain strong working relationships with internal stakeholders.
- Experience using WinTEAM scheduling software, administration or security supervision would be considered an asset.
- Strong organization and ability to plan logistics. Ability to multitask and continuously adjust priorities to meet operational demands.
- Ability to meet strict deadlines and flexibility in time allocation.
- Strong working knowledge in MS Office software.
- Creative ability to foster new and innovative ways to perform and succeed.
- Working knowledge of Employment Standards Legislation and Human Rights Legislation.
- Demonstrated ability to plan, organize, problem-solve, and execute solutions.
- Excellent communication skills both written and verbal.
- Previous Administrative or Scheduling Experience Would be Considered an Asset.
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