Associate Architect, Technology & Integration Services

Zafin is the award-winning global leader in cloud-based product and pricing solutions. We enable clients to advance core banking modernization and their digital transformation roadmap. Zafin works with more than 450 financial institutions globally, whose assets range from $200 million to $3 trillion.

Zafin is backed by significant financial partners committed to accelerating the company’s growth and fueling our continued innovation. We are disrupting financial services by offering pricing and advanced analytics solutions to institutions across all banking segments: retail, corporate and commercial.

Our clients benefit from our 60 ecosystem partners and over 500 talented employees across 13 global offices. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, the UK, and India.

What is the opportunity?

Reporting to the Senior Manager, Global Customers or Associate Director, Global Customers or Chief Customer Officer, the Associate Architect, Technology & Integration Services will develop solutions in the context of the business capabilities of the customer. Understand customer needs and strategy, and align needs to our product portfolio. Lead customer engagements from a functional and integration perspective / play an active lead role in a team managed by the customer. Be a part of a collaborative cross-functional squad delivering value to a customer. Be a subject matter expert aware of both the customer’s business needs and our product capabilities. Be a guide consulting with the customer on the right way to implement solutions to address business problems

Location: Toronto, Ontario

What Will You Do

• Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective
• Communicate proactively with customers and internal team members to deliver business value as a part of daily work management
• Support team in developing product and customer knowledge base
• Articulate solutions to address business problems
• Support pre-sales efforts to acquire new customers and projects
• Support and align efforts to meet customer business needs as a part of software delivery
• Create, review and present specification documents
• Conduct walkthroughs to clarify customer requirements
• Participate in requirements elicitation
• Work with senior team members to present product capabilities to customers and partners
• Lead triage sessions with customers and partners
• Document customer requirements
• Conduct discovery and JAD sessions
• Train and guide junior members of the team to obtain necessary product and project knowledge
• Verify configurations as a part of acceptance before software delivery to customer
• Define functional and business architecture within the context of the overall enterprise business framework
• Develop business architecture strategy based on situational awareness of various business scenarios and motivations of clients

What do I need to succeed?

Must Have

• Familiarity/experience with process methodologies used in software industry
• Familiarity with automation of repeatable processes is desirable
• Expertise with J2EE application servers
• Domain knowledge of banking and financial institutions and/or large enterprise IT environment
• An industry accepted certification in Java technologies and Cloud Technologies
• Experience programming in user interface technologies
• Degree in computer science, engineering or equivalent experience
• Multiple years of experience working with customers and partners
• Agile, Scrum experience
• Familiarity using development tools : IDE, Unit testing tools, Build tools, Source control and code review tools
• Expertise in multi-threaded server side programming
• Expertise in application performance tuning
• Knowledge and working experience to use relational databases

Nice To Have

• Customer facing skills : Connect, Engage, Listen, Explain, Relate, Trust
• Ability to collaborate and communicate to achieve positive outcomes
• Ability to negotiate and convince
• Ability to conceptualize and articulate new approaches and solutions
• Strong, clear and concise written and verbal communication skills
• Ability to identify innovative solutions to problems
• Pro-active and has a strong desire to learn
• Strong ability to prioritize and meet deadlines
• Out of the box thinking approach
• Strong interpersonal skills and can foster team collaboration.
• Ability to communicate effectively at all levels of the organization
• Able to work under stress and conflicting timelines, when necessary