Administrative Supervisor Jobs

Location: West Kelowna

Hours: Mon - Fri (37.5 hours per week),

Wage: $55,000 - $63,000 per annum

Benefits: Comprehensive benefits package after probationary period

About Us

The Central Okanagan Emergency Shelter Society (COESS), operating as the Kelowna Women’s Shelter (KWS), provides a range of services, with a focus on the education and prevention of domestic abuse as well as providing support services and programs for women and children, during and following an abuse crisis.

Exciting developments are underway at the Kelowna Women's Shelter as we prepare to launch our new state-of-the-art transition and second stage housing facility in West Kelowna. This expansion signifies our commitment to further enhance our programs and services.

As a result of this expansion, an incredible opportunity has emerged for a passionate Administrative Supervisor to join our team.

Job Summary

Reporting to the Executive Director, the Administrative Supervisor is responsible for the following:

• Overseeing and coordinating office administrative procedures for all KWS locations.
• Overseeing and providing administrative support to the Executive Director, Director, Programs & Services, Board of Directors, and other management staff as requested.
• Supervising administrative team members.
• Developing, reviewing, evaluating, and implementing new administrative procedures.

Administrative Supervisor responsibilities and duties

• Develop administrative office policies and procedures and ensure procedures are followed.
• Open, receive and process any deliveries or post/mail as necessary.
• Recruitment, training, performance management and payroll of reception team.
• Manage and assist with events, projects, meetings, workshops, and gatherings as needed.
• Coordinate and plan for office services such as cell phone ordering/tracking, IT ticket tracking; management of keys and passes, equipment, supplies, forms, disposal of assets as required, parking, maintenance, and security services in collaboration with respective managers.
• Carry out administrative activities for all Kelowna Women’s Shelter locations.
• Perform other related duties as assigned.
• Assist in the preparation of the operating budget, maintain inventory and budgetary controls.
• Compile data, prepare reports, manuals, and correspondence.

Qualifications & Experience

• Proficiency in Microsoft Office Suite programs is required, along with the ability to quickly learn and adapt to new software.
• Completion of a diploma in business or office administration.
• Must have excellent interpersonal communication skills (oral & written).
• Ability to actively support a healthy organizational culture, teamwork, and collaboration.
• Knowledge of domestic abuse and its impacts.
• Minimum of three years’ recent experience in office administration or related field.
• An ability to engage with diverse populations in a respectful and culturally responsive manner.
• Excellent organizational, time management and multi-tasking abilities.
• Proven experience as supervisor or relevant role.
• An ability to creatively solve problems.

Specific Requirements

• Successful completion of Criminal Record Check
• Valid BC Driver’s license and own vehicle.

We thank all those who express interest in this opportunity, however, only those short-listed will be contacted.