Administrative Assistance Supervisor Jobs

Penfolds Roofing & Solar: Trusted for over 85 years!

Penfolds Roofing & Solar is looking for a passionate customer service/administrative professional to join our team as a Administrative Supervisor.This individual will be responsible for ensuring a great customer experience for all that call in, while also supporting the company with administrative needs.

We are a family run company, and every employee becomes a part of that family. We have a very relaxed atmosphere where jeans are the norm, and exciting company events are a regular occurrence. However, our customer focus and true professionalism is what separates us from the rest.

What we will give to you

• 3 weeks vacation
• Social and volunteer activities
• Competitive salary
• RRSP matching program
• Extended Health and Dental benefits

Admin Responsibilities

• Soliciting donations from suppliers at the holiday
• Uploading subcontractor documents to file
• Completing Commercial Warranty applications.
• Sending client invoices
• Completing monthly accounts receivable reports.
• Completing basic administrative tasks
• Commercial Invoicing.
• Lien placement and removal.
• Supervising the Administrative team and assisting with questions and concerns.
• Taking payments
• Assisting the HR/Safety Department with non-confidential admin tasks such as
• Creating invoices
• Assist with organizing company events
• Managing the clothing order
• Entering client inquiries
• Recording and managing the Production line phone greeting.
• Updating Subcontractor WorksafeBC Clearance letters
• Enrolling new employees in safety training and auditing employee training records monthly to ensure compliance.
• Managing the Angel answering service relationship and the phone line answering hours
• Assist the Administrative Manager with tasks as needed such as
• Coordinating decaling of pre bought clothing
• Approving office supply purchases under $300
• JOHS Co-chair
• Daily accounts receivable reconciliation
• Interviewing potential new team members for the administrative team

Fleet Responsibilities:

• Supervising the onboarding of new vehicles (Decaling, ladder racks, shelves specifications).
• Managing the annual Insurance document distribution.
• Manage spare vehicle keys
• Arranging vehicle appointments (Glass, maintenance, propane, bodywork etc.) and coordinating spare vehicles as able and needed.
• Completing vehicle inspections and signing vehicle agreements when vehicles are given to a new driver.
• Managing the Fleet list to maintain accuracy.
• Cleaning and moving vehicles as needed.
• Completing any ticket (parking, red light) transactions, communicating to payroll and tracking
• Liaison between our Fleet providers and the company members.

Requirements

• Efficient time-management skills
• Experience in payment processing and invoicing
• 3+ years of customer service experience
• Experience in hospitality considered an asset
• Diploma or Degree in related field considered an asset
• The ability to manage multiple projects while effectively prioritizing tasks as they come
• Excellent communication skills and the ability to articulate clearly the needs of each department
• Experience dealing directly with customer is considered an asset
• Experience with client communications via phone
• Intermediate user of Microsoft Office (Word, Excel, Outlook) considered an asset

**Please note that communications will be via phone, or will sent through the BambooHR software, please ensure you check your spam folder for emails from Penfolds Roofing & Solar.**