Accounts Receivable Supervisor Jobs

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The Accounts Receivable Supervisor responsible for organizing, leading and directing the department through the work of obtaining and processing customer payments from various sources, as well as collection activities based on previously determined company thresholds. This position is also responsible for coordinating and executing any A/R-related requests from other internal departments.
The position is also responsible for People Management activities, including but not limited to: hiring, coaching, performance management, development, corrective action and termination.
Responsibilities

• Work with management to analyze aging reports in order to set priorities, identify reduction opportunities, create collection strategies, and develop forecasts and weekly and monthly reporting
• Other duties as assigned by manager
• Act as the Subject Matter Expert with respect to Credit & Collections and Cash Applications
• Establish systems to collect and analyze information on A/R performance, including ensuring Baan is maintained with up-to-date collection notes and that follow up dates are entered by the Collection team
• Working with the Collection teams (Explorer and offshore), review existing processes which impact the optimal collection of Ricoh's A/R, both within, and external to, the department, and work with key stakeholders to identify/implement improvements
• People management activities, including but not limited to: hiring, coaching, performance management, development, corrective action and termination
• Oversee team members responsible for collection and reconciliation of customer receivables and accurate and efficient cash application processing
• Monitor & adjust departmental processes to optimize performance
• Work closely with other departments to coordinate the application of other non-A/R cash related tasks
• Manage scheduling of team to ensure proper coverage
• Reconcile daily cash posting and ensure that all batches posted correspond to the amount recorded in the bank; ensure that variances are identified and corrected in a timely manner
• Work with IT Dept to identify Baan and other system enhancement opportunities and, following prioritization through business case development, create functional requirements, project plans and User Acceptance Testing parameters, to rollout changes to end users

Education & Experience

• Minimum of 5 years experience in a similar supervisory related role
• Post-Secondary Education or related experience

Skills

• Proficiency in the use of MS Office applications
• Customer service oriented
• Excellent verbal and written communication skills
• Applied understanding of accounting terms and concepts (Debits/Credits)
• Effective time management and organizational skills
• Strong leadership skills

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.